TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

The tv scr. The screen blacks out. I tried to reset the tv…

The screen blacks out ...

The screen blacks out

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I tried to reset the tv

Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
1/21/2018
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,829
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question

What's the model number off of the back of the TV and how old is it please?

Ask Your Own TV Question

Please view my reply and send one back to proceed.

Ask Your Own TV Question

I'm not available by phone. The website sends that offer without my consent. Another expert may accept it but in the meantime we can continue our chat on this page.

To proceed, reply back with the model number off of the back of the TV and the age of the set.

Ask Your Own TV Question
Customer reply replied 7 months ago
the tv is about 4 years old. The tv is on the wall so I can't see behind it for the model number. Is there another way to find the model number?

Can you tell me what BRAND the TV is?

Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,829
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified
Aric and 87 other TV Specialists are ready to help you
Ask your own question now
Electrotech2017
Electrotech2017, Audio and Video Technician
Category: TV
Satisfied Customers: 790
Verified
Phone call session started
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,829
47,829 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Won't turn on... tv is a Sony 55-Inch 4K Smart LED TV
won't turn on... tv is a Sony 55-Inch 4K Smart LED TV XBR55X810C … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
Tv won't go off of hd. Can't find book and seven or eight
it seems that the picture of hd scr is blocked i have a universal remote i i've had the tv for about seven months … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My sharp aquos le660u shows wifi connection.. But when I try
My sharp aquos le660u shows wifi connection.. But when I try to connect to an app black screen is display ed … read more
Harry
Harry
2,182 satisfied customers
I have a toshiba LED tv with a dark screen. The front led
I have a toshiba LED tv with a dark screen. The front led stays green all the time, but no sound or picture. I also can't turn the tv off with the remote. I have to unplug it to power it off.… read more
Expert
Expert
Troubleshooting a Samsung with a shut down problem after five
Troubleshooting a Samsung with a shut down problem after five or so mins. of a great pic and sound when shut down occurs (black scr no audio) clicking sound coming from RL 801 and 802 I am technically… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
I have a black screen on dtv on my c303 model tv the menus
I have a black screen on dtv on my c303 model tv the menus will not hold I ave tried resetting by unplugging but that does not work is there an easy way to reset… read more
Aric
Aric
Technician
Run A/V and repair business for over
47,829 satisfied customers
toshiba 55ht1u screen is going black. sound is still on.
toshiba 55ht1u screen is going black. sound is still on. does this after an hour of watching tv. I can turn the tv off and back on and I can see the screen. I have tried different inputs and it's the … read more
Aric
Aric
Technician
Run A/V and repair business for over
47,829 satisfied customers
I turned on my TV & my U-Verse box (both with the U-Verse remote),
I turned on my TV & my U-Verse box (both with the U-Verse remote), & I only get a black screen. I've tried different channels, & I've tried bringing up something on the DVR, but the black screen is st… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a 50 Samsung. When you turn it on, it plays for a
I have a 50" Samsung. When you turn it on, it plays for a minute and then it freezes. Then the HDIM or something pops up in the left corner and the screen blacks out. A few minutes later it comes back… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Our HD Vizio TV screen has gone blank. Still get sound and
Our HD Vizio TV screen has gone blank. Still get sound and it still changes channels, but no picture. Any ideas? Thanks.… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I had been watching my mitsubishi 65 TV (either WD52628, WD62628,
I had been watching my mitsubishi 65" TV (either WD52628, WD62628, or WD73727) I don't know which when it suddenly turned off. I tried turning it on again and the on light on the front turned blue/gre… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
My 41in. flat screen Olevia purchased in Dec. 2010 has started
My 41in. flat screen Olevia purchased in Dec. 2010 has started blacking out and coming in and out of the black screen. The sound is still on. I disconnected all cables and turned it on and the screen … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a black screen now on my tv in HDMI input mode.....th
I have a black screen now on my tv in HDMI input mode.....the TV mode is working but HDMI screen is black with sound.… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
I have a NS-LCD37......that does not lite up the screen. Have
I have a NS-LCD37......that does not lite up the screen. Have little green led on........but no LCD screen ? Progam error thru remote? Never had an issue before.… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have an RCA Model 14F514T that turns itself on and off randomly
I have an RCA Model 14F514T that turns itself on and off randomly after being on a while. I cannot find a schematic for it. I beleive it would be in the safety shutdown circuit and possibly a scr that… read more
Edward
Edward
Retired /Self employed
High School or GED
5,933 satisfied customers
My mother has a 1997 Mitzubishi and 97% of the screen is covered
My mother has a 1997 Mitzubishi and 97% of the screen is covered by a black square. I tried reprograming it, hit the reset and still the black square remains . It will play a good picture for less tha… read more
Ron K.
Ron K.
Repair Tech- Owner
Bachelor\u0027s Degree
301 satisfied customers
I have a Samsung model LN-S4051D. 40 LCD HD TV. I have owned
I have a Samsung model LN-S4051D. 40" LCD HD TV. I have owned it for a little over 2 years. Several months ago the tv started to "black out" while powered on for no reason. After you powered the tv do… read more
Livep9
Livep9
Correctional Officer
Vocational, Technical or Trade Scho
226 satisfied customers
I have a 20" model 20HLV15 tv. The picture goes on and
I have a 20" model 20HLV15 tv. The picture goes on and off periodically, the audio is fine. There seems to be no common factor, it just randomly happens. Is it possibe the pc board assembly, scr is ba… read more
Neil
Neil
Technician
Bachelor's Degree
803 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x