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Orange light keeps flashing, no picture. When press on power…

Customer Question
Orange light keeps flashing...

Orange light keeps flashing, no picture. When press on power button, light turns to green, then goes right back to orange.

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

I'm not sure. I called AT&T and they said there is nothing wrong on their end, the TV is receiving the signal.

Technician's Assistant: Was there a power outage recently?

No. I unplugged it, plugged it back in again and still the same flashing orange light.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I have another TV that is doing fine. AT&T said it was my TV.

Submitted: 6 months ago.Category: TV
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Answered in 4 minutes by:
1/21/2018
TV Technician: Shahid, Technician replied 6 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,484
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer
Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem
- Could you please get me the complete model number written on back cover or side panel of the TV?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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