TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

42 inch flat screen, has developed a blotch in the center of…

42 inch flat screen...

42 inch flat screen, has developed a gray blotch in the center of the screen, which occupies around 30% of the screen area.

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Cat5, a/v yes - hdmi -no

Technician's Assistant: Was there a power outage recently?

No.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

That should do it.

Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
1/20/2018
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,608
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat online with me right now?

Ask Your Own TV Question

Please try to get the model number off the back of the tv. If not:
-when did you buy the tv?
-what brand is the tv?

Ask Your Own TV Question
Customer reply replied 6 months ago
Cant get to model number, Samsung 42" flat screen about 5 yrs old.

Please tell me everything that you have connected into the tv:

-antenna

-cable

-satellite

-dvd

-etc

Ask Your Own TV Question
Customer reply replied 6 months ago
Cant get to model number, Samsung 42" flat screen about 5 yrs old.satellite-Dish by cat 5; vcr by A/V

Does this issue affect both - Dish and VCR

Ask Your Own TV Question
Customer reply replied 6 months ago
Cant get to model number, Samsung 42" flat screen about 5 yrs old.satellite-Dish by cat 5; vcr by A/VYes.

I'm very sorry to say, this is going to be an internal failure that requires parts be replaced that will cost more than a new 42" tv. The entire tv screen is bad and replacing that is too expensive vs buying a new tv.

I know this is bad news and very upsetting but please understand I am here to provide an honest answer. I hope you will submit a 5 star rating at the top of this page and not base the rating on the fact that your tv needs parts or services outside of our control. If for some reason you don't feel I should get 5 stars, please do not rate and just let me know and I will follow up with you here.

Maybe you're thinking- "It wasn't worth it"... Well in fact, for years I worked for a repair shop that still charges $120 up front for an in home diagnosis. So by using this service you actually saved a ton of time and money.

Ask Your Own TV Question
Customer reply replied 6 months ago
Cant get to model number, Samsung 42" flat screen about 5 yrs old.satellite-Dish by cat 5; vcr by A/VYes.Model code PN42C450
I'm very sorry to say, this is going to be an internal failure that requires parts be replaced that will cost more than a new 42" tv. The entire tv screen is bad and replacing that is too expensive vs buying a new tv. I know this is bad news and very upsetting but please understand I am here to provide an honest answer. I hope you will submit a 5 star rating at the top of this page and not base the rating on the fact that your tv needs parts or services outside of our control. If for some reason you don't feel I should get 5 stars, please do not rate and just let me know and I will follow up with you here. Maybe you're thinking- "It wasn't worth it"... Well in fact, for years I worked for a repair shop that still charges $120 up front for an in home diagnosis. So by using this service you actually saved a ton of time and money.
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,608
Experience: 10 Years Audio Video Repair & Setup
Verified
Mike G. and 87 other TV Specialists are ready to help you
Ask your own question now
Customer reply replied 6 months ago
Cant get to model number, Samsung 42" flat screen about 5 yrs old.satellite-Dish by cat 5; vcr by A/V
reply sounds about right. Thanks.Yes.Model code PN42C450
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike G. Your Own Question
Mike G.
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,608
8,608 Satisfied Customers
Experience: 10 Years Audio Video Repair & Setup

Mike G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My 9 year old Samsung tv has developed red blotches that I
My 9 year old Samsung tv has developed red blotches that I can't get rid of . I have rebooted everything and no help. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a smart LG TV 42 inch suddenly the screen became
I have a smart LG TV 42 inch suddenly the screen became black, but there is sound … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have four areas on the screen that have shadowing. It has
i have four areas on the screen that have gray shadowing … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a Samsung UN65ES8000 . It is no longer under warranty.
I have a Samsung UN65ES8000 . It is no longer under warranty. It has a dark line that appears in the background. It looks like a blotch. It's watchable but annoying . Can it be repaired ? And will it … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Hello, I bought a Sanyo 39-inch flat screen at Walmart about
Hello, I bought a Sanyo 39-inch flat screen at Walmart about two-and-half weeks ago. In the last week, large circular spots have developed across the bottom amd on the top of the screen. They continue… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My 42 inch lcd sony has 2, 4inch diameter yellow blotches in
my 42 inch lcd sony has 2, 4inch diameter yellow blotches in the center of the screen...the screen is normal picture quality with all the settings still working fine...the set is a wega from the year … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
i have a vizio 42 inch flat screen thta has a problem. The
i have a vizio 42 inch flat screen thta has a problem. The tv works but after about 30 minutes the screen begins to flash. The picture is still visable and the sound remains steady but the picture fla… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I have a 46" Samsung LCD TV LNS46... which was purchased in
I have a 46" Samsung LCD TV LNS46... which was purchased in 2007 but used infrequently. It has developed color blotches after being on for 10 minutes. They go away when set is turned off and back on a… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Phillips 42 plasma flat screen TV that was turning
I have a Phillips 42" plasma flat screen TV that was turning 'pink' on just the top half of the screen. Last night the entire screen went out (black) with a large (softball size ) pink blotch appearin… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Hi, I have a Sony Bravia 46 inch about 1.5 years old. Why
Hi, I have a Sony Bravia 46 inch about 1.5 years old. Why do I have gray bars on the side of the picture instead of Black? They drive me nuts! Is there a way to get black bars?… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a blu ray dvd player and a new sharp flat screen. the
I have a blu ray dvd player and a new sharp flat screen. the blu ray instructions say I am supposed to be able to play my netflix movies from the computer to the tv, however, I need to get the right c… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I am building a new home and want to mount my 42 and 46 inch
I am building a new home and want to mount my 42 and 46 inch T.V. above each firebox and hide things like the cable receiver, Blue- ray and other equipment behind the wall. I have been told the Harmon… read more
TX_Engineer
TX_Engineer
Software Engineer
Bachelor's Degree
55 satisfied customers
I have a Samsung 40 LCD TVmodel LN40A500. The on off button
I have a Samsung 40 LCD TVmodel LN40A500. The on off button located at the bottom center of the TV is flashing (red) as it typically does when you turn it on or off. It will not turn on with the power… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
We purchased a 32 inch flat screen TV 3 yrs ago. Over the
We purchased a 32 inch flat screen TV 3 yrs ago. Over the past few months there is a blotch like area that is getting larger. Looks like a faded ink blotch! It is on the outer edge of the right side o… read more
Expert
Expert
What do we need to buy for a 42 inch flat screen,W4201C-HD,
What do we need to buy for a 42 inch flat screen,W4201C-HD, It turns on has sound channels change, but no picture and yes the TV is just over two years old, I found nreviews that folks say the power p… read more
Mark
Mark
Bachelor's Degree
182 satisfied customers
My approx 18 month-old JVC 42" lcd TV has developed an approx.
My approx 18 month-old JVC 42" lcd TV has developed an approx. 2 1/2" semi-circular dark area on the lower left side & a slightly larger irregularly shaped one on the lower right side. These areas see… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
i have a magnavox 42mf438b tv. there is a gray bar right down
i have a magnavox 42mf438b tv. there is a gray bar right down the middle of the screen. there is a picture on both sides of the gray bar. the bar or area with no picture is about 10 inches wide. what … read more
Flatpanel Guru
Flatpanel Guru
Lead HD Tech
Vocational, Technical or Trade Scho
721 satisfied customers
SONY LCD TV KLV - 26HG2 the screen has developed a horizontal
SONY LCD TV KLV - 26HG2 the screen has developed a horizontal dark grey area about 3 or 4 inches wide extending across most of the screen from right to left but widest and darkest on the right. It is … read more
Conrad
Conrad
Technician
Vocational, Technical or Trade Scho
946 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x