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I have a sony Bravia tv The picture is too wide. How can I…

Customer Question
Hi my name...

Hi my name is***** have a sony Bravia tv The picture is too wide. How can I adjust it?

Technician's Assistant: How old is your Bravia?

About 5 years old.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes. It's mainly the CBC news network screen that's cut off on the bottom left edge.

Technician's Assistant: How long has this been an issue with your Bravia? What happened right before this?

It did this once before - last year, and I may have pressed something on the remote that got it to work again - or so it appeared to me. Now it's been like this for a few weeks. I've been online & tried a few ideas . My husband has tried various menu options. We're stumped. All it needs is a small adjustment.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

It's on a cogeco PVR HDMI3 connection which is running through a multiple HDMI box. The HDMI2 runs a GICA connection to a cable-supplied internet from an RV router. (This is from my husband).

Submitted: 6 months ago.Category: TV
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Answered in 3 minutes by:
1/20/2018
TV Technician: Anthony_Infotech, Technician replied 6 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,383
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 6 months ago

Can you please reboot the TV and any satellite or cable box by un-plugging both from wall-power wait 5 mins then re-plug back in again,let me know if there is any change please
Anthony

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