TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV
This answer was rated:

My tv suddenly shut off and I don't know what to do. (I

My tv suddenly shut...

My tv suddenly shut off and I don't know what to do. (I already tried unplugging it and then plugging it back in)

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Element ELEFW4016 I bought it this past July, but it was a refurbished model.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No, nothing works. It's just dead.

Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
1/20/2018
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,190
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer
Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem
- How long the TV power cord left unplugged?

- Does power indicator light on TV turn On solid or blink when press power button?

Ask Your Own TV Question
Customer reply replied 1 month ago
I left it unplugged for a few seconds before plugging it back in.
-There’s no response when I try to use the remote or the buttons on the side

OK, please disconnect the TV power for 10 minutes, reconnect it back in and reply back with the result

Ask Your Own TV Question
Customer reply replied 1 month ago
Nothing happened

Sorry to hear that, working on it, get back to you in 5 minutes

Ask Your Own TV Question

It seems it is power supply or mainboard internal problem, this TV has power supply section built on the mainboard that means it has one board that needs to be replaced to resolve the problem, I'm sorry it is not any wrong setting or reset issue as we have already tried the TV to reset that didn't work.

Please click the following link to view mainboard/power board image and price info if you have a plan to work on it yourself

http://www.shopjimmy.com/element-34016221-main-board-power-supply-for-elefw4016-tv-with-serial-beginning-w-h6g5m.htm

If you are not comfortable working on it yourself then you may please use the following link to get a list of TV repair shops in the area which will help to get repair quote...
http://www.tvrepairpros.com/
http://www.tvrepairman.com/
I'm sorry there is no easy or quick fix for this problem and it is definitely hardware failure that needs defective board replacement to resolve the issue
I trust my input will help you out to make the decision about this TV repair or invest that money in new replacement TV
If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page so I can get the credit for my work on the website
Thank you

Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,190
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified
Shahid and 87 other TV Specialists are ready to help you
Ask your own question now
Customer reply replied 1 month ago
Ok thanks

Much welcome, wish you the best~

Ask Your Own TV Question
Was this answer helpful?
Ask Shahid Your Own Question
Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,190
12,190 Satisfied Customers
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

Shahid is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a 55 inch panasonic tv that has 3 spots on the
I have a 55 inch panasonic tv that has 3 white spots on the screen.It was purchased new 2 years ago. After talking to a tv repairer he has advised that it it is an expensive repair. Surely these tv's … read more
Jack
Jack
technician
factory trained engineer
2,160 satisfied customers
I have an E3D470VX, that has suddenly gone into a loop of
I have an E3D470VX, that has suddenly gone into a loop of turning itself off and on … read more
Jack
Jack
technician
factory trained engineer
2,160 satisfied customers
The operation with the control panel is prohibited.
the operation with the control panel is prohibited … read more
Harry
Harry
891 satisfied customers
It is flickering on the left side. LG uf6450. It happens on
Yes it happens on all sources.the menu screen doesn't even show on the screen … read more
Jack
Jack
technician
factory trained engineer
2,160 satisfied customers
How do I get off activity data terms comditions. Vizio 1yr.
how do I get off activity data terms comditions JA: What's the brand and model number of your TV? How old is it? Customer: vizio 1yr JA: Does the TV menu work? Do you have the same problem on all sour… read more
Harry
Harry
891 satisfied customers
It turns itself onto standby then won't come out of standby.
It turns itself onto standby then won't come out of standby. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,323 satisfied customers
Just spent hour on chat with no success with set up of my
Just spent hour on chat with no success with set up of my new ?Smart? TV. Model UN75UM8000FXZA. Need to talk one on one with a Pro while I have remote in hand and in front of TV. Multible steps have t… read more
Harry
Harry
891 satisfied customers
It isn't a TV it is a tablet and it won't charge. The part
no I forgot to pug it up for too long but I wasn't using it but it really wasn't that long maybe 10 hours… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,323 satisfied customers
My xfinity box doesn't respond to the remote. Ht on and off
my xfinity box doesn't respond to the remote. Ht on and off button is not working as well as the mute. … read more
Harry
Harry
891 satisfied customers
By mistake I lockout several channels on my TV. I have never
By mistake I lockout several channels on my TV. I have never changed or dealt with lockout before, so I can I unlock all the channels? … read more
Jack
Jack
technician
factory trained engineer
2,160 satisfied customers
Cannot access Netflix or Tune In radio. Tv. It is a Sony XBR
The tv menu works When I try the home menu to get into Netflix or other sources , cannot access … read more
Harry
Harry
891 satisfied customers
My Panasonic TC-P42G25 TV will not go on. I have a Logitec
My Panasonic TC-P42G25 TV will not go on. I have a Logitec control that is working, it turns the cable box on and off, but can't turn on the TV. I tried turning it on manually, but the TV won't go on.… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
How do I stop 3 rolling screens on older model TX-R2766. It
How do I stop 3 rolling screens on older model TX-R2766. It had been working fine then someone fooled around with the remote. I thought it might be the horizontal or vertical control but I don't know … read more
Jack
Jack
technician
factory trained engineer
2,160 satisfied customers
Every 10 minutes or so the picture goes to screen saver.
every 10 minutes or so the picture goes to screen saver. then if I click the channel it goes back on … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,323 satisfied customers
Is there a single cable plugged into a samsung SC-D353 that
Is there a single cable plugged into a samsung SC-D353 that will deliver both audio and video for playback? … read more
Jack
Jack
technician
factory trained engineer
2,160 satisfied customers
I have a picture but no sound. Just checked.Yes all
I have a picture but no sound. JA: Are all the cables at the back of your TV connected tightly to the right sockets? Customer: just checked.Yes all conected. JA: What type of input cables are you usin… read more
Jack
Jack
technician
factory trained engineer
2,160 satisfied customers
When I press AQUOS Net on my remote I get a SSL connection
When I press AQUOS Net on my remote I get a SSL connection error. Hand shake error has occurred in SSL. … read more
Harry
Harry
891 satisfied customers
Sony TV stopped working and light is flashing 6 times
Sony TV stopped working and light is flashing 6 times between intervals … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x