TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV
This answer was rated:

I just broke the neck of the glass pedastyle stand for this…

I just broke the...

I just broke the neck of the glass pedastyle stand for this RCA 24”full screen led lcd hdtv with dvd

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your 24”FULL?

The model is LED24c45RQD

Technician's Assistant: Was there a power outage recently?

No I was just clumsy and knocked the unit over as it was sitting on the floor while son was playing video game

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No I just don’t know where to purchase a replacement for this 2013 model

Show More
Show Less
Ask Your Own TV Question
Customer reply replied 1 month ago
Is this still active?
Customer reply replied 1 month ago
Is this still avtive
Answered in 1 hour by:
1/19/2018
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 27,968
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Ask Your Own TV Question

My apologize for the delay in getting you to an expert.

Unfortunately no, the part is simply not available.

For a 2013 model rca, this set is already well over double its service life, there are no parts or support available in any form from rca.

Given the age you'd honestly be better off just investing in a new tv, as you can get a brand new model in the low $100 range, and the set would be expected to have other internal hardware failures at any time now anyway, ultimately necessitating replacement even without the stand issue so it probably isn't worth much investment at this point.

If you prefer to salvage it, your best option would be to purchase a wall mount bracket for it, or a generic tabletop stand/legs, like this: http://amzn.to/2DhDI5s

I'd be happy to recommend replacement tv models as well, if you'd like.

Best regards,

Nathan

Ask Your Own TV Question
stevenl1469
stevenl1469, Technician
Category: TV
Satisfied Customers: 51
Experience: expert tv technician for over 25 years
Verified

hi my name is ***** ***** think i have found what you are looking for ill leave a link for you check it out and see if that is what you need

https://www.ebay.com/i/362185644912?chn=ps

Ask Your Own TV Question

its only 30 cheaper than new tv for sure

Ask Your Own TV Question

Let me know if you need further assistance. Also, before you go, could you please click a POSITIVE RATING (by scrolling all of the way to the top of the page, and clicking 3-5 stars), so that I am credited for working with you today?

stevenl1469
stevenl1469, Technician
Category: TV
Satisfied Customers: 51
Experience: expert tv technician for over 25 years
Verified
stevenl1469 and 87 other TV Specialists are ready to help you
Ask your own question now
Ask stevenl1469 Your Own Question
stevenl1469
stevenl1469
stevenl1469, Technician
Category: TV
Satisfied Customers: 51
51 Satisfied Customers
Experience: expert tv technician for over 25 years

stevenl1469 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
The HDMI capability on all 3 HDMI outlets on my Vizio TV are
The HDMI capability on all 3 HDMI outlets on my Vizio TV are not working. What should i do? … read more
technicalcat
technicalcat
Computer Science
839 satisfied customers
My lg led-lcd tv display is fuzzy/blurry. LG Infinia
LG Infinia 47LV5500 47-Inch 1080p 120Hz LED-LCD HDTV with Smart TV … read more
Nathan
Nathan
Installer
27,968 satisfied customers
I have a RCA 40'' LED LCD television and its screen has
I have a RCA 40'' LED LCD television and its screen has gone white. I have restarted it multiple times. Unplugged it and turned it back on and it continues to stay white. … read more
Nathan
Nathan
Installer
27,968 satisfied customers
HDMI cable is in the HDMI 1 position but not working.
HDMI cable is in the HDMI 1 position but not working. Something that says ViA is on … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,657 satisfied customers
I purchased an HDMI cable along with an Apple HDMI to
I purchased an HDMI cable along with an Apple HDMI to Lighting adapter so I can view shows from my Ipad. It worked fine for a couple of days then all of the sudden it stopped working. I've tried unplu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
WE have a 5 year old 60" LED LCD TV, LM7200 series. Picture
WE have a 5 year old 60" LED LCD TV, LM7200 series. Picture good but lost sound. Tried rebooting but no luck. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,657 satisfied customers
50" led lcd full hdtv model led50b45rq made june 2014 tv
50" led lcd full hdtv model led50b45rq made june 2014 tv will not turn on … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,499 satisfied customers
I have a LED LCD HGTV model number Le for 28508. It's 2014.
Good morning, I have a LED LCD HGTV model number Le for 28508. It's 2014. The television was working perfectly and one day I went to turn it on and it does not have any power whatsoever. I've been tol… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
My Sharp Aquos 40 inch LED LCD TV LC40LE700X purchased
my Sharp Aquos 40 inch LED LCD TV LC40LE700X purchased January 2010 - going great guns! - can I get captions on it - as my hearing is starting to fail??? - thanks Jean.... … read more
Nathan
Nathan
Installer
27,968 satisfied customers
DVD not showing on any hdmi inputs but laptop with hdmi
DVD not showing on any hdmi inputs but laptop with hdmi cable works fine. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,499 satisfied customers
My RCA LED LCD has three areas of different brightness. the
my RCA LED LCD has three areas of different brightness. the right third is darkest and it get lighter as it goes to the left. The line where it changes is distinct. Can this be fixed easily? … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
It keeps switching from hdmi 1 to hdmi 3 without me doing
it keeps switching from hdmi 1 to hdmi 3 without me doing anything … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,499 satisfied customers
I purchased a 50" Panasonic LED LCD TV, model TC-50AS530U in
I purchased a 50" Panasonic LED LCD TV, model TC-50AS530U in August 2014. The TV just turned off and will not come back on. What do I do to get it to come back on?… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
328 satisfied customers
My TV will not stay on HDMI 1. It will go to HDMI 2 or I can
My TV will not stay on HDMI 1. It will go to HDMI 2 or I can move it to HDMI 3. But I can't get a picture on HDMI 1. … read more
Nathan
Nathan
Installer
27,968 satisfied customers
I'm looking for an expert tech who knows Samsung LED/LCD
Hi,I'm looking for an expert tech who knows Samsung LED/LCD televisions.Item: Samsung LED/LCD TV Model: UN60H7150AFXZA Version: HH01Symptom: No power up… read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
114 satisfied customers
I have a LED LCD HDTV Model LED50B45RQ August 2014 and I
I have a LED LCD HDTV Model LED50B45RQ August 2014 and I cannot get HD channels, only analog. The cable company says I need a Qam tuner, but your spec says it has one. What can you tell me? Thanks … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
114 satisfied customers
I bought a LG 55". 4G Ultra HD LED, LCD 55UH7650 on
I bought a LG 55". 4G Ultra HD LED, LCD 55UH7650 on 11/23/2016 at Costco. Problem with adjusting lightness of the picture. Wonder if there is a way to adjust the TV to the factory assigned setting. Th… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
328 satisfied customers
I am looking for a replacement part.RCA 24' LED LCD Full
I am looking for a replacement part.RCA 24' LED LCD Full HDTV. Model #: LED24C45RQ. The plastic piece that attaches the TV to it's glass base. Any information on where I can acquire this would be grea… read more
Jack
Jack
technician
factory trained engineer
2,160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x