TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I'm trying to connect a Clear TV X-72 HDTV indoor antenna to…

I'm trying to connect...

I'm trying to connect a Clear TV X-72 HDTV indoor antenna to my Haier 19 in TV Model L19B1120

Technician's Assistant: How old is your 19?

A few years. The directions on the clear tv antenna say to put set the TV imput to antenna. I don't have that source as an option

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The TV menu does not have imputs on it. I have to go to the source button to change inputs

Technician's Assistant: How long has this been an issue with your 19? What happened right before this?

No problem before because I was using a cable box on HDMI 2

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Not right now. Thank you

Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
1/16/2018
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 29,615
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Ask Your Own TV Question
Customer reply replied 4 months ago
ok

First take the haier remote and press the Source button,
from the list of source options, choose TV.

Then go into the haier menu, and to the Channels section,

from there you will see a channel scan/search (auto program) option, select that, and it will scan for and load any channels that it is able to in you rlocation.

Let me know the results, please.

Ask Your Own TV Question
Customer reply replied 4 months ago
it scanned the channels and now say "Please run auto scan" I pushed enter button but nothing happens. Where do I go to fins auto scan

Did you select channel scan from the menu? You may have to select just digital not analog.

Ask Your Own TV Question
Customer reply replied 4 months ago
I selected channel will try again with just digital

Thanks,

when done it should tell you that some number of channels were found, and then ask you to continue/next/exit (menu or back button) to complete the process.

Ask Your Own TV Question
Customer reply replied 4 months ago
It will only allow be to chose auto scan. When I push down arro to try to go to DTV it will stops at auto scan

Then choose the auto scan option and let that complete.

After it shows channels found, press menu to exit out and see if you can watch any of the channels

Ask Your Own TV Question
Customer reply replied 4 months ago
It continues to "please run auto scan" and will not exit. I have run it 3 time and no success. It goes thru the channels to over 130 and then goes right to the screen that say "pleas run......". I have tried to exit but then I'm back to menu and can only go to Auto scan.

Does it ever show any channels as being found?

Ask Your Own TV Question
Customer reply replied 4 months ago
No, as soon as it id one scanning it goes immediately to "Pleas run..." on the page that start the scanning, below RF scan is a found option but it will not let me choose that option. It starts to immediately scan for channels

Okay the issue here then is that it isn't actually finding any stations,

this could be due to the antenna being too small or not well oriented, or a hardware defect in the tv itself.

Try rotating the antenna slightly and try again, and if possible it is best to place the antenna along an exterior wall or preferably even in front of a window.

Ask Your Own TV Question
Customer reply replied 4 months ago
I put the antenna in front of a window and ran auto scan but the same thing continues. Is there any antenna built into this TV? We live near Omaha and there are 3 major networks and Fox.

No there is no antenna built in.

How far would you say you are from downtown Omaha?

Ask Your Own TV Question
Customer reply replied 4 months ago
we are by Bellevue which is about 10 miles from downtown
Customer reply replied 4 months ago
Is there a stronger antenna I could purchase for this TV?

Thank you for the info,

the antenna is certainly a possible issue, so replacing it would be a helpful next step, here is a model I'd recommend trying: http://amzn.to/2Da9JMG

Ask Your Own TV Question
Customer reply replied 4 months ago
Will try this. Don't what else to do. The Tv worked fine with the cable box so I will reconnect until I find an antenna that works. Thanks

You're very welcome! If you find the new antenna doesn't work either, let me know and I'll advise further.

Thank you,

Nathan

Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 29,615
Experience: Custom home theater installer, authorized dealer top brands.
Verified
Nathan and 87 other TV Specialists are ready to help you
Ask your own question now
Was this answer helpful?
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 29,615
29,615 Satisfied Customers
Experience: Custom home theater installer, authorized dealer top brands.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have an ematic AT103b Converter box. I am having trouble
I have an ematic AT103b Converter box. I am having trouble connecting it to a 10 yr old tv that doesn't have an HDMI . Do I need a different box?… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a Sharp LC-32SV29U. Can't change channels with remote
I have a Sharp LC-32SV29U. Can't change channels with remote - or even with the channel button! Remote will turn on and off, change volume, but won't do Guide or Channels.… read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
I have an LG 42LE5400, and it's worked fine 4 years.
I have an LG 42LE5400, and it's worked fine for about 4 years. About 6 months ago, it stopped working with HDMI inputs. The "Inputs" screen recognizes that an HDMI cable is plugged in the port(s). But… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
My satellite antenna is having trouble finding satellites;
My satellite antenna is having trouble finding satellites; and once found, it loses the signal … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
Can I hookup a regular outside antenna to my tv. Just bought
Just bought it today vizio home theater model E50x-E1 … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Is this antenna only to replace cable, i.e., Comcast. Or,
Is this antenna only to replace cable, i.e., Comcast. Or, can it pull in Direct TV and/or Dish Network channels? … read more
Nathan
Nathan
Installer
29,615 satisfied customers
We are trying to select the antenna and our remote is not
We are trying to select the antenna and our remote is not working correctly. The remote has the light turn on. Sometimes it will turn on and off the tv but not most of the time. We are trying to hook … read more
Harry
Harry
1,709 satisfied customers
RCA antenna 1935GM is there a stronger antenna available.
RCA antenna 1935GM is there a stronger antenna available … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Bought antenna for tv,everything hook on correctly,channel
bought antenna for tv,everything hook on correctly,channel selection stuck on 2 … read more
Nathan
Nathan
Installer
29,615 satisfied customers
Can a wireless antenna be disconnected from a yamaha
can a wireless antenna be disconnected from a yamaha receiver … read more
Nathan
Nathan
Installer
29,615 satisfied customers
Trying to connect antenna. Model =UN32EH4000FXZA. THE MENU
Yes antenna air auto program analog or digital std hex orc don't know… read more
Nathan
Nathan
Installer
29,615 satisfied customers
I have an antenna but ti need an antenna booster..can you
I have an antenna but ti need an antenna booster..can you give me some good advice as to what anteanna booster to get for my vizio TV? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Why does my Emerson flat screen tv say no signal, no matter
Why does my Emerson flat screen tv (model # XXXXX) say no signal, no matter what input im trying to use (dish or dvd player)?… read more
Nathan
Nathan
Installer
29,615 satisfied customers
My sharp 36 tv has sound problems. The volume is set as high
My sharp 36" tv has sound problems. The volume is set as high as it will go and it's still very hard to hear. Help!… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
How do I adjust the tint on my Hiteker LCD32A7 32" TV? The
How do I adjust the tint on my Hiteker LCD32A7 32" TV? The tint segment of the picture control screen is greyed out. The selector will jump over the tint section when you're scrolling down. There must… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a Emerson Television in my motorcoach. I can't get it
Customer: I have a Emerson Television in my motorcoach. I can't get it to program any stations. I have one of the new antenna cards which had been working until I got down to southern Florida. When I … read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
I have a samsung tv that is apparently in SAP channels. How
I have a samsung tv that is apparently in SAP for certain channels. How do I stop this? I do not seem to have a MTS button on my remote. The TV is one year old.… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
antenna input on tv broke. is there any other way to connect
antenna input on tv broke. is there any other way to connect cable transmission?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x