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I have Direct TV with the box. Today, my television turned…

Customer Question
I have Direct TV...

I have Direct TV with the box. Today, my television turned off, and I can't get it to come back on. My remote turns on the Direct box, but not the television. I have looked an felt all over the tv set and can't find the controls on it. Help

Technician's Assistant: Are you getting any error messages when you try to connect to DirecTV?

I'm not getting anything; I can't get the set to come on at all. I changed batteries and even tried using the remote from a different Direct box, but my television set stays dark.

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

My other television and my computer are working fine. I need to know if there is a place where I can manually try to turn on my television. Then, I need to discover if the remote will work again.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I don't think so; I am mainly concerned with finding out if my television set is dead. It was working fine earlier today.

Submitted: 7 months ago.Category: TV
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Answered in 1 minute by:
1/16/2018
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,461
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

What is the model number of the tv?
Will the tv respond to its own onboard power button?

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TV Technician: Nathan, Installer replied 7 months ago

It is imperative that you reply back to me here, on your original question only, please.

Posting new/duplicate questions costs you more and hinders my ability to reply.

Please reply back here on this page when ready.

Nathan

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