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I replaced the power board on Samsung PN59D550c1f and after…

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I replaced the power board...
I replaced the power board on Samsung PN59D550c1f and after about a minute or two the tv shuts off then clicks back on then shuts off and wont turn back on until I unplug it and wait. The tv will do this when something is playing or even when some thing isn't even plugged into the HDMI ports
Submitted: 4 months ago.Category: TV
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1/14/2018
TV Technician: Aric, Technician replied 4 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 46,950
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 4 months ago

Can you please tell me what the symptoms were exactly BEFORE you replaced the power board- were they exactly the same?

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TV Technician: Aric, Technician replied 4 months ago

Are you with me here?

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Customer reply replied 4 months ago
No they were not the same. I was watching a movie and heard a loud pop..then the tv shut off, and would not restart. It did have a red power light flash..i jad a tech come out and he said it was the power board
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 4 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,480
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
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Welcome to the site! I'm Dan. Looks like Aric had to step away. Do you still need help with the Panasonic?

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Customer reply replied 4 months ago
its a samsung
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 4 months ago

Perfect, thanks. Yes, I see the PN59D550C1F model number now. I've worked with this model many times over the years!

I just want to make sure I'm clear on the symptoms and everything that has been done. Tell me if I have it straight...

1-You were watching a movie and heard a loud pop, and the TV shut down.

2-A technician looked at the TV, and told you to replace the power supply board.

3-You replaced the power supply board and now the TV turns on, but it turns back off after a minute or two.

Is that right?

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Customer reply replied 4 months ago
that is correct
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 4 months ago

OK. It sounds to me that the pop caused damage to more than 1 board. Whenever you hear a "pop" there has to be a black spot associated with it. Did you see any black/brown/melted spots on the board you removed?

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Customer reply replied 4 months ago
I saw a brown spot on the power supply board, but it wasnt really dark
Customer reply replied 4 months ago
I did not observe any capacitors that were blown
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 4 months ago

OK. Do you have a volt/ohmmeter? I'd like to measure the DC voltages coming from the new power supply. Also, where did the new board come from?

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Customer reply replied 4 months ago
I ordered it off ebay...i am not at home right now to check voltage, bit it seems like when the tv shuts off, i dont even have standby voltage
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 4 months ago

The symptoms you're describing indicate a defective power supply. We need to check the VS and VA voltages on the power supply board. There's a placard/sticker inside the TV that will let you know what the voltages should be. Probably 180V and 65V or somewhere around there. If you aren't getting those, disconnect the Y-SUSTAIN board and then re-measure. Do the same for the Z-SUSTAIN. Sometimes we get a pop on those boards that can cause similar symptoms. Let me know what the voltages are, and if disconnecting either of those boards makes a bad voltage turn good.

No rush in responding.

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Customer reply replied 4 months ago
Ok
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 4 months ago

Any luck testing those voltages?

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Customer reply replied 4 months ago
I have not been able to test them
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 4 months ago

Oh, OK. Just let me know if you have any questions.

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