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Bought a Rca universal remote control and can not work the…

Customer Question
Hi bought a Rca...

Hi bought a Rca universal remote control and can not work the TV

Technician's Assistant: What is the model of your TV?

Sony

Technician's Assistant: What menu options can you access, if any?

Actually none tried them all

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I also have Roku on the tv for streaming will that interrup

Submitted: 7 months ago.Category: TV
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Customer reply replied 7 months ago
RCA Universal Remote Control RCR002RWDZ is on the paper
Customer reply replied 7 months ago
Hello anyone there
Customer reply replied 7 months ago
Sorry I can not stay I want my money back wait too long for someone
Answered in 2 hours by:
1/11/2018
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 7 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Welcome to the site! I'm Dan.

Sorry we took awhile to get to you. Do you still need help with the remote?

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TV Technician: Dan, Master Tech and Repair Facility Trainer replied 7 months ago

OK, what's the model number on the back of the Sony?

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Customer reply replied 7 months ago
Nope nor now no time
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 7 months ago

What codes have you tried for programming?

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