TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

A new TC55EX601, purchased Dec23/2017; the volume control…

Customer Question
A new TC55EX601, purchased...

A new TC55EX601, purchased Dec23/2017; the volume control moves rapidly by several levels rather than one level at a time. Adjustment?

Technician's Assistant: What device or product has sound issues?

As above

Technician's Assistant: How long have you had your TC55EX601?

Dec 30/17

Technician's Assistant: What have you tried so far?

Volume leveler, base, control

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Not that i know

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 hours by:
1/10/2018
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 7 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Welcome to the site! I'm Dan, and I'd be happy to help!

There is not an adjustment for volume sensitivity. Are you using the original remote, or maybe a cable box remote? How about the unit's own volume button/sensor?

Ask Your Own TV Question
Customer reply replied 7 months ago
We solved our own problem and asked via chat for this order to be removed. Pls ensure billing is cancelled.
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 7 months ago

Glad to hear you're up and running! I'll send your request over to the customer service folks!

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a samsung 30 inch tv Is there a way to adjust the
I have a samsung 30 inch tv Is there a way to adjust the speaker to reduce base … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
238 satisfied customers
I have a large screen TV that turns off automatically every
I have a large screen TV that turns off automatically every 17 minutes. I turn it back on and it turns off again after about 17 minutes. I looked at all the every saving features, sleep mode, ect; not… read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
238 satisfied customers
How do I change my audio source to PCM format? Magnavox
used cable remote to go to audio and look for pcm settings. Could not find that. I found SAP and Digital Audio Output. … read more
stevenl1469
stevenl1469
26 satisfied customers
Last night while watching 65" Samsung tv (new) direct tv
last night while watching 65" Samsung tv (new) direct tv screen turned reddish color and said to connect cable..reconnected cables..now direct tv will not come on..talked to them and they said need to… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
2017 Samsung tv remote control can I change the battery?
2017 Samsung tv remote control can I change the battery? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
D43n-E1 Can volume be adjusted on tv. I have it at 100 and
D43n-E1 Can volume be adjusted on tv. I have it at 100 and volume is too low … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
TBLX0110 TV Can I get TV remote control to operate volume of
TBLX0110 TV Can I get TV remote control to operate volume of speakers connected to the headphone jack? I know that I can adjust headphone volume by going through a few menus but this is clunky. If I c… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My LG TV picture went to black screen last night. Sound
My LG TV picture went to black screen last night. Sound works and tv responds to remote in so far as off-on, volume, channel change. TV is approx 2 yrs old. What are the possible reasons for this and … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Hi, I have a question about a 20" Sylvania tv/dvd/vhs combo.
Hi, I have a question about a 20" Sylvania tv/dvd/vhs combo. I gave it to my Mom a couple years ago as she was having problems with her remote on her combo, and I was getting a new tv anyway. I've had… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
The volume control on my tv will not increase, so low I cannot
The volume control on my tv will not increase, so low I cannot hear it. I pushed the volume+ button on the side and it made no difference. Can this be fixed. Model No. TLX01511C… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Toshiba 32SLU410u TV. The lowest level of the
I have a Toshiba 32SLU410u TV. The lowest level of the volume is still too high when it's quiet in the room. Is there any fix for this?… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have an RCA Senium 50 tv/ Dated Dec/2005;MODEL #HD5LPW174
I have an RCA Senium 50"tv/ Dated Dec/2005;MODEL #HD5LPW174: Serial # XXXXX: Chasis #ATC336. In moveing we lost the remote control and need one that will work with this TV. Gerald Bruni-address:[email protected]… read more
Dan
Dan
Master Tech and Repair Facility Trainer
7,481 satisfied customers
I PURCHASE A SAMSUNG TV UN46C6300SFXZA. CAN I CONNECT A WIRELESS
I PURCHASE A SAMSUNG TV UN46C6300SFXZA. CAN I CONNECT A WIRELESS HEADPHONE TO THE AUDIO OUTPUT (RED AND WHITE CONNECTIONS) TO ADJUST THE AUDIO OF THE TV AND AUDIO TO SUIT MY HEARING LOSS? SUGGEST A HE… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
About a year ago I purchased a new television with a harmony
About a year ago I purchased a new television with a harmony 890 Pro remote. From day one my wife and I have had problems with using the volume and the channel control. Call the dealer that I purchase… read more
COMP_GURU
COMP_GURU
Management Engineering IT
Vocational, Technical or Trade Scho
7 satisfied customers
I have Mitsubishi model WD62541 that would not comne back after
I have Mitsubishi model WD62528 that would not comne back after being of for a few days while we were on vacation. Initial turn on resulted in something called net command setup screen which I cancele… read more
Frank the tv man
Frank the tv man
Associate Degree
971 satisfied customers
I have Toshiba TV, Model 20A23, purchased in June, 2003.
I have Toshiba TV, Model 20A23, purchased in June, 2003. The sound is not too loud and it won't go any higher. Is there something I could do to get the sound louder? I asked an ATT uverse tech and he … read more
ProTV and Audio
ProTV and Audio
Principal. Engineering Technician
Bachelor\u0027s Degree
939 satisfied customers
I have 36 Toshiba tv model # CX36H60 with no sound control
I have 36" Toshiba tv model # XXXXX with no sound control only stays on very low. My email [email protected]… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
How to keep my volume level from moving on its own
A Memorex 20" color tv model 2024. It just started, on it''s own, adjusting the volume level either at 100 % or 0%. The volume indicator stays on the screen.… read more
Edward
Edward
Retired /Self employed
High School or GED
5,933 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x