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THE 37PF9431D/37 FLAT SCREEN: ALL CABLES ARE GOOD EXCEPT THE…

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THE 37PF9431D/37 FLAT SCREEN...

THE 37PF9431D/37 FLAT SCREEN: ALL CABLES ARE GOOD EXCEPT THE UART FEMALE (PHILIPS TV) APPEARS TO BE TOO SMALL, NOT ALLOWING THE UART CABLE TO ENTER AND LOCK ON TO TV

Technician's Assistant: What Philips model do you have? How old is it?

DONE KNOW PROBABLY 5 YEARS OLD

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

NO ALL OTHER CABLES AC, HDMI ARE ALL OK....JUST THE UART PROBLEM

Technician's Assistant: How long has this been an issue with your Philips? What happened right before this?

ON TV SAYS MEXICO DATE 2004 ASSEMBLY

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

NO JUST THE LACK OF INSERT FOR THE UART

Submitted: 6 months ago.Category: TV
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Answered in 3 days by:
1/12/2018
TV Technician: Aric, Technician replied 6 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,526
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 6 months ago

I'm sorry, but I've no idea what a "UART" cable is (and I've been doing this for over 20 years). Can you tell me exactly what that jack is labeled on the TV and/or post a picture of that jack/plug?

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