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Plasma TV PN60F5300 with a horizontal line across the center…

Customer Question
Plasma TV PN60F5300 with...

Plasma TV PN60F5300 with a white horizontal line across the center of the screen

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your PN60F5300?

Yes

Technician's Assistant: Was there a power outage recently?

No

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Rainning

Submitted: 1 month ago.Category: TV
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Answered in 4 minutes by:
1/9/2018
TV Technician: Shahid, Technician replied 1 month ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,192
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help

Can you provide me a picture of TV screen so I can see the horizontal line problem myself that will help to diagnose it a bit quickly?

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TV Technician: Shahid, Technician replied 1 month ago

Thanks for the picture, TV screen has multiple vertical lines too along with one horizontal 6-inch wide white bar

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Customer reply replied 1 month ago
Shahid - sorry its only the horizontal line approximately 6 inches in width - no vertical lines ( the earlier pic shows Vert. lines maybe thats from the program at the time when the pic was taken) - anyway no vertical lines issues
TV Technician: Shahid, Technician replied 1 month ago

OK, please find attached picture where I marked vertical lines and if lines are there then the display panel/ the screen will be replaced.

Regarding horizontal white bar, this kind of problem mostly occurs due to the failure of the logic control board, I'm not sure if the logic control board is separate in this chassis or embedded on main board, a picture of the exposed rear will be helpful to pinpoint logic control board in this TV.

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TV Technician: Shahid, Technician replied 1 month ago

Thanks for 2nd picture, please ignore my response on vertical lines issue

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TV Technician: Shahid, Technician replied 1 month ago

Can you provide me a picture of the rear of the TV showing all the circuit board there?

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Customer reply replied 1 month ago
ok - give me a little time to prepare and remove the rear panel to exposed the circuit boards - then snap a pic - please standby
TV Technician: Shahid, Technician replied 1 month ago

Sure, please take your time

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Customer reply replied 1 month ago
Shahid please see attached pic's - is the Logic Control Card the center with the 4 each ribbon cables?
image_50396161.JPGimage_5...JPGimage_67179009.JPGimage_6...JPGimage_67192577.JPGimage_6...JPGimage_67505921.JPGimage_6...JPG
TV Technician: Shahid, Technician replied 1 month ago

Exactly, that is the logic control board, reinsert all 4 ribbon cables on it to refresh the connections then turn On TV power to see if any change occurs?

If problem still persists then need to replace the logic control board with identical one, use complete model code of the TV to search/ google it, if this doesn't fix the problem then we are looking at defective display panel/ the screen that is most expensive part of a TV and may not be a feasible repair.

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Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,192
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Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

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