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When I try to turn the TV on using the remote I can hear a…

Customer Question
Hi, When I try...

Hi, When I try to turn the TV on using the remote I can hear a clinking noise from the TV, it clicks on and off for about five seconds then the blue light at the bottom centre of TV flashes on then off. The TV was working perfectly the day before.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Samsung, UA65HU8500WXRD, about two years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I can't even get it turned on

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I know the remote is working, thanks

Submitted: 6 months ago.Category: TV
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Answered in 1 hour by:
1/9/2018
TV Technician: Anthony_Infotech, Technician replied 6 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,267
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
Hello
WelcomeI am sorry you are having trouble here, please reboot by unplugging the TV from wall power wait 5 mins then rrplug back in again let me know if there is any change pleaseAnthony
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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