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I think the one connect box, samsung P/N BN91-13491K is

Customer Question
I think the one...

I think the one connect box, samsung P/N BN91-13491K is shot. Wish to buy new one

Technician's Assistant: What Samsung model do you have? How old is it?

UN65HU9000

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The HDMI's won't t

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

It started intermittent, then just black screen asking for input. the box worked fine for 18 months and started blinking bad about 3 weeks ago

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I use t

Submitted: 6 months ago.Category: TV
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Answered in 2 hours by:
1/9/2018
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 6 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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