TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have a zenith model 42PC3DP, TURN IT ON LIGHT comes on…

Customer Question
I have a zenith...

I have a zenith model 42PC3DP, TURN IT ON GREEN LIGHT comes on have sound about 5 seconds, then red light comes on and nothing else.

Technician's Assistant: How old is your 42PC3DP?

About 4 years I think

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Screen does not light up at all, all sources.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I don’t think so.

Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
1/8/2018
TV Technician: Shahid, Technician replied 6 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,338
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem.
- Does screen glow/ show the light when tuning On TV power?

Ask Your Own TV Question
Customer reply replied 6 months ago
No, the screen never lights up.Green light only stays on 3 or 4 seconds.
TV Technician: Shahid, Technician replied 6 months ago

Thanks for the info, this kind of problem mostly occurs due to the failure of sustain boards (known as YSUS and ZSUS) mounted on each side of the rear of the TV screen, sometimes power supply board also found defective along with sustain board. I'm sorry for this news.

It needs further troubleshooting inside the TV to determine what board(s) is bad to get it replaced to resolve the problem but this repair may cost you good money and you can buy a new 40 inch TV in less amount. You may please use the following link to get a list of TV repair shops in the area which will help to get repair quote...
http://www.tvrepairpros.com/
http://www.tvrepairman.com/
I'm sorry there is no easy or quick fix for this problem and it is definitely hardware failure that needs defective board replacement to resolve the issue. I trust my input will help you out to make the decision about this TV repair or invest that money in new replacement TV.
If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page so I can get the credit for my work on the website.
Thank you.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shahid Your Own Question
Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,338
13,338 Satisfied Customers
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

Shahid is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a 65" RCA LED LCD uhdtv Model No. PRK65A656RQ. it is
I have a 65" RCA LED LCD uhdtv Model No. PRK65A656RQ. it is out of warranty - I've had it about 2+ years. When I turn it on the RCA light at the bottom center is RED and turns White when I turn it on.… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have an Optoma EP 729. Several years old. The light blinks
Hi. I have an Optoma EP 729. Several years old. The green light blinks (standby mode?) then there's a flash of light then the projector turns off. Someone said I need to connect it to a computer with … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Turn on TV and & the Sharp Roku name starts to come on but
Turn on TV and & the white Sharp Roku name starts to come on but very dark with no other screen picture ! Last's about 3 sec. then entire screen goes black ! … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Press power, red light comes on then turns and nothing
press power, red light comes on then turns white and nothing happens tv stays black, tried everything still nothing … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a curved screen TV, it suddenly won't come on. When I
I have a curved screen TV, it suddenly won't come on. When I push the remote the little light at the bottom of the TV flickers kinda of red and then goes off. … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I have a UN 65JU7500FXZA, Serial Number 03JK3CCG600222W,
I have a UN 65JU7500FXZA, Serial Number 03JK3CCG600222W, that will not turn on. I unplugged power for 5 minutes, still won't turn on. I hear a clicking sound like it's trying to turn on and also have … read more
Shahid
Shahid
Technician
High School or GED
13,338 satisfied customers
Second opinion] The power is showing a red flashing light
Second opinion] The power is showing a red flashing light instead of a green one. Tv won't come on … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have an old zenith 25 inch color tv. it has been working
i have an old zenith 25 inch color tv. it has been working great until the last few days! it comes on with a bright color picture and then fades to green with no flesh tones! then in a few minutes the… read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
1,237 satisfied customers
Touching the on button on the remote or tv and the tv does
touching the on button on the remote or tv and the tv does not make a sound. It will flash green for several seconds (i counted as much as 60 blinks before it went to red and then blinked constantly. … read more
Shahid
Shahid
Technician
High School or GED
13,338 satisfied customers
I have a 12 year old Panasonic big screen tv....when I turn
I have a 12 year old Panasonic big screen tv....when I turn it on, the indicator light goes from red to flashing green and I can hear some start-up sounds. But in only a few seconds, the indicator lig… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Our 55 inch plasma tv wont turn on. The freeview box lights
our 55 inch plasma tv wont turn on. The freeview box lights up but the power button wont at all not even red light … read more
Shahid
Shahid
Technician
High School or GED
13,338 satisfied customers
I have model 60PA6500 plasma. TV picture shut down, power still
I have model 60PA6500 plasma. TV picture shut down, power still on (no picture), and remote has no effect on it. Green light in back flashes long, short, long, long. I have tried unplugging and actual… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a Mitsubishi 65" DLP TV model WD-65733 that is about
I have a Mitsubishi 65" DLP TV model WD-65733 that is about 5 years old. I replaced the lamp around 6 months ago with the following lamp. http://www.amazon.com/gp/product/B005F6O7SA/ref=oh_details_o00… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a Sony Grand Wega tv. 50 3LCD. Model number KDF-E50A10
I have a Sony Grand Wega tv. 50" 3LCD. Model number KDF-E50A10 serial #(NNN) NNN-NNNN When I go to turn on the tv, nothing happens. The screen stays blank (like it is turned off). The green power/stay… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Serviceman connected Tuner Converter Box (Zenith model No.
Serviceman connected Tuner Converter Box (Zenith model No. DTT901) To Philips TV (model No32PF7421D/37) and it worked for some time. When switched off; don't start. Red light is on (on converter box) … read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
I have a 52 Philips HDTV LCD (model 50PF7321D/37) that I bought
I have a 52" Philips HDTV LCD (model 50PF7321D/37) that I bought less than two years ago. I have lost the manual. When you turn the TV on the green Power light comes on for about 5 seconds then the TV… read more
Neil
Neil
Technician
Bachelor's Degree
803 satisfied customers
My flat screen television does not turn on. I even tried to
My flat screen television does not turn on. I even tried to put it on manually. When I do that, it shows green for a second and then turns red again. It is a 16" set and I have had it for 4 years. Is … read more
Conrad
Conrad
Technician
Vocational, Technical or Trade Scho
946 satisfied customers
50fx18b projection tv dec 1996 shut off on its own randomly
50fx18b projection tv dec 1996 shut off on its own randomly like there was someone with a hidden remote. last time it happened now it wont turn back on. took off back panel and the protection light is… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x