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I got rid of my cable and have an amazon fire stick that I…

Customer Question
I got rid of...

I got rid of my cable and have an amazon fire stick that I am trying to connect but I cannot get my tv to choose the hdmi port that the stick is plugged into. Help??

Technician's Assistant: How old is your Fire?

I have it like two months

Technician's Assistant: What have you tried so far with your Fire?

I can’t get anything to show up on the tv. It is a snowy screen and when I hit the input source it gives me the options of the hdmi but when I try and click on it nothing happens

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

So there’s nothing showing up for my stick

Submitted: 6 months ago.Category: TV
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Answered in 44 minutes by:
1/8/2018
TV Technician: Nathan, Installer replied 6 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,724
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

What is the model number of the tv?
Do other hdmi devices work on it (prior cable box, dvd, etc)?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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