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Hisense tv screen just went black without warning - no sound…

Customer Question
Hisense tv screen just...

Hisense tv screen just went black without warning - no sound no nothing. checked powerpoint and it is OK. Is there a fuse that could have gone?

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Hisense TV?

No

Technician's Assistant: Was there a power outage recently?

No

Submitted: 7 months ago.Category: TV
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Answered in 13 minutes by:
1/7/2018
TV Technician: Shahid, Technician replied 7 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,477
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem.
- Could you please get me the complete model number written on back cover or side panel of TV?
- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video input sources?

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