TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Hdmi 2 port I see not working on my Sony tv. Let me check.

Customer Question
Hdmi 2 port I...

Hdmi 2 port I see not working on my Sony tv

Technician's Assistant: What Sony model do you have? How old is it?

Let me check

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No just hdmi 2 Sony Bravia 2012

Technician's Assistant: How long has this been an issue with your Bravia? What happened right before this?

I was trying to connect my camera and there was no picture

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Then I tried to watch an HD movie through Apple TV and it wouldn't play

Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 3 minutes by:
1/7/2018
TV Technician: Anthony_Infotech, Technician replied 6 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,263
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 6 months ago

I will need the model number please found on the back of the set thanks

Antony

Ask Your Own TV Question
Customer reply replied 6 months ago
KDL 40BX450
TV Technician: Anthony_Infotech, Technician replied 6 months ago

OK just give me a few mins please

Ask Your Own TV Question
Customer reply replied 6 months ago
No thanks
TV Technician: Anthony_Infotech, Technician replied 6 months ago

Messages are sent by the site not me just ignore if you do not want thanks

Ask Your Own TV Question
Customer reply replied 6 months ago
Ok
Customer reply replied 6 months ago
Nevermind
TV Technician: Anthony_Infotech, Technician replied 6 months ago

Never mind what please?

Ask Your Own TV Question
Customer reply replied 6 months ago
I'll figure out myself
Customer reply replied 6 months ago
Not happy with this service. I'm disputing my claim with PayPal
TV Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,625
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a Sony Bravia 32CX520 TV and have connected a Sony
I have a Sony Bravia 32CX520 TV and have connected a Sony soundbar HT-S100F with a HDMI cable. into the HDMI 2 port, I can't get the TV sound to play through the soundbar I have been able to play a mu… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Just updated the Sony TV system Bravia 43 “ 4K ... worked
Just updated the Sony TV system Bravia 43 “ 4K ... worked fine prior to the upgrade but I cannot display cable TV now my cable box is connected through HDM1 port ... when I select that as the input ..… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a Sony Bravia KDL46XBR2. I have a new Apple TV (4) as
I have a Sony Bravia KDL46XBR2. I have a new Apple TV (4) as source with HDMI cable to TV HDMI in. Picture and audio come through fine to the TV. However, I also have a HDMI cable from the TV out to a… read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
58 satisfied customers
I just purchased a Sony Bravia XBR-65x850D tv and have
I just purchased a Sony Bravia XBR-65x850D tv and have hooked all components up to it as follows: HDMI 1- Apple TV HDMI 2- Direct tv HDMI 3- PlayStation 4 HDMI 4- sound board All components are workin… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just bought an Apple TV gen 4 and am trying to connect it.
I just bought an Apple TV gen 4 and am trying to connect it. I've connected it via HDMI but the TV (Sony Bravia) isn't detecting it. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Picture but no sound. I can play apple tv through another
picture but no sound. I can play apple tv through another HDMI port with sound … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Trying to connect Apple TV but screen is blank -- says no
Trying to connect Apple TV but screen is blank -- says no signal … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
We have a sony bravia lcd tv.. having trouble connecting
Hello... We have a sony bravia lcd tv.. having trouble connecting external hard drive to play movies....when connected via usb nothing comes onto the screen...the external hard drive works well on our… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a 51 inch samsung pn-51-d450 and I get a red on
I have a 51 inch samsung pn-51-d450 and I get a red haze on certain programs like when I watch a hockey games in certain areas of the screen. Its not on the whole screen but in certain areas.… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a Sony KDL46z4100. Tried to rent a movie via both Apple
I have a Sony KDL46z4100. Tried to rent a movie via both Apple TV (v2) and Fire stick. Both giving me hdcp errors. Tried watching a movie I purchased on iTunes and watched maybe a moth ago, getting sa… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
We have a Sony Bravia HD TV Model KDL 32BX320 and also purchased
We have a Sony Bravia HD TV Model KDL 32BX320 and also purchased a new Apple TV, but cannot get the HDMI ports to synch with it. How do we make the HDMI connection work/synch properly?… read more
Steve G.
Steve G.
Chief Engineer
4,563 satisfied customers
Sony Bravia TV Model KDL 46V2500 doesnt have a picture but
Sony Bravia TV Model KDL 46V2500 doesn't have a picture but has sound. My daughters watched a DVD and the next time I went to watch TV just had black screen. THought it had something to do with the re… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a Sony Bravia and purchased an Apple TV to use on it.
I have a Sony Bravia and purchased an Apple TV to use on it. The Apple TV is in the HDMI -but the TV does not detect it. Why?… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have an Hitachi 57F510 that has no display (just a bunch
I have an Hitachi 57F510 that has no display (just a bunch of lines) when connected to the HDMI port. I can get a great picture with the component video outputs without any problem. I can also watch D… read more
alr3d
alr3d
owner
High School or GED
764 satisfied customers
On my Sony Bravia KDL 52XBR9 there is a clear picture but no
On my Sony Bravia KDL 52XBR9 there is a clear picture but no sound when using HDMI 1 input through cable box. However, we can still watch cable TV (hooked to the box by the HDMI cable) through the TV … read more
Steve G.
Steve G.
Chief Engineer
4,563 satisfied customers
I have a Sony Bravia tv. Model KDL40XBR6 Serial 8106879 Is
I have a Sony Bravia tv. Model: KDL40XBR6 Serial:(NNN) NNN-NNNN Is this tv Netflix ready? I bought cables (HDMI audio video cable and pc stereo cable) to connect my tv to my Apple laptop computer in o… read more
ProTV and Audio
ProTV and Audio
Principal. Engineering Technician
Bachelor\u0027s Degree
939 satisfied customers
Im having trouble setting up the following Sony Bravia
I'm having trouble setting up the following: Sony Bravia KDL32S5100 1080p 3HDMI; Sony Bravia Home Theater System DAV-HDX285; Motorola Cable Box provided by Comcast DCT3412 I Dual tuner DVR with TiVo. … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
when playing my xbox elite with my sony bravia HD tv model
when playing my xbox elite with my sony bravia HD tv model number KDF-50E2010 there is a slight double image/shadow on every graphic displayed on the tv, i have tryed 2 different HDMI cables and both … read more
Titchy
Titchy
Senior Help Desk Technician
Vocational, Technical or Trade Scho
32 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x