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It just went bang and died, BN 64-02175A-00 Yes, I have just…

Customer Question
It just went bang...

It just went bang and died

Technician's Assistant: Is your TV connected to a surge protector or power strip?

BN 64-02175A-00 Yes

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

I have just unplugged it

Submitted: 3 months ago.Category: TV
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Answered in 1 minute by:
1/7/2018
TV Technician: Shahid, Technician replied 3 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,671
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem.
- Could you please get me the complete model number written on back cover or side panel of TV?
Model number would start like UNxxxx or PNxxxx

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Customer reply replied 3 months ago
The BN number is ***** there is
TV Technician: Shahid, Technician replied 3 months ago

BN number is ***** part number of the label that contains model and serial number info of the TV

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TV Technician: Shahid, Technician replied 3 months ago

Please click the following link to view a sample label/ sticker image that shows TV model number

https://f01.justanswer.com/Vuo6eTUY/1482498481704-918655596.jpg

Hope this will help to locate similar one on back of your TV

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Customer reply replied 3 months ago
UN55FH6003F
TV Technician: Shahid, Technician replied 3 months ago

Thanks for model number info

- Does power indicator light on TV turn On solid or blink when press power button?

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Customer reply replied 3 months ago
No
TV Technician: Shahid, Technician replied 3 months ago

OK, just curious, did you hear loud pop sound from TV then it died?

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TV Technician: Shahid, Technician replied 3 months ago

OK, it seems the power supply board failure that made loud pop sound and not working anymore, replacement of power supply board on the TV is needed to resolve the problem.

Please click the following link to view power supply board image and part number info if you have a plan to work on it yourself

http://www.shopjimmy.com/samsung/un55fh6003fxza

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TV Technician: Shahid, Technician replied 3 months ago

If you are not comfortable working on it yourself then you may please use the following link to get a list of TV repair shops in the area which will help to get repair quote...
http://www.tvrepairpros.com/
http://www.tvrepairman.com/
I'm sorry there is no easy or quick fix for this problem and it is definitely hardware failure that needs defective board replacement to resolve the issue. I trust my input will help you out to make the decision about this TV repair or invest that money in new replacement TV.
If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page so I can get the credit for my work on the website.
Thank you.

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TV Technician: Shahid, Technician replied 3 months ago

Do you need any further assistance with this question?

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Customer reply replied 3 months ago
You guys scammed me I have just spoken to Samsung and will be in touch with their technicians
Customer reply replied 3 months ago
Your site on line is misleading I searched for Samsung and I got your company
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Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,671
12,671 Satisfied Customers
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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