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My screen has dots popping up on it. there are now 16. About…

Customer Question
Hi my screen has...

Hi my screen has white dots popping up on it. there are now 16

Technician's Assistant: What's the brand and model number of your TV? How old is it?

About 8 yrs old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Everything works

Technician's Assistant: How long has this been an issue? What happened right before this?

Just keep getting more dots each day

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

It's model #WD65737

Submitted: 6 months ago.Category: TV
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Answered in 5 minutes by:
1/7/2018
TV Technician: Mike G., Technician replied 6 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,444
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat online with me right now?

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TV Technician: Mike G., Technician replied 6 months ago

Are the dots very tiny?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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