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When I use my HDMI Input 2 is has no sound and it can't

Customer Question
When I use my...

When I use my HDMI Input 2 is has no sound and it can't change the Resolution beyond 420. It states it does not support any other resolutions

Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets?

YES HDMI 1 works just fine

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

HDMI Cables for HDMI 1 and 2

Submitted: 1 month ago.Category: TV
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Customer reply replied 1 month ago
I have a Polaroid 4000 FLM 4034B that has 2 HDMI Inputs and I can't get the Input 2 to give me sound or change the resolution from 480 to anything else
Customer reply replied 1 month ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 1 month ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 8 hours by:
1/8/2018
TV Technician: Harry, Customer Service replied 1 month ago
Harry
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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