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I bought Mum a 2nd hand Sanyo Tv. There is a thin line

Customer Question
Hi I bought Mum...

Hi I bought Mum a 2nd hand Sanyo Tv. There is a thin line (probably one line) close to the middle of tv . the line is blue in colour

Technician's Assistant: What Sanyo model do you have? How old is it?

Sanyo LCD 37XR9DA . I guess its 7 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I stuck on a DVD - no line

Technician's Assistant: How long has this been an issue with your Sanyo? What happened right before this?

Only 1 day. No issues, but I have only had it 4 days

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No...Just want to kill line

Submitted: 1 month ago.Category: TV
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Answered in 4 hours by:
1/7/2018
TV Technician: Pete, Electronic Engineer replied 1 month ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 19,121
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 1 month ago

Is the line vertical or horizontal?

What all inputs are affected by the line?

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TV Technician: Pete, Electronic Engineer replied 1 month ago
I haven't heard back from you yet - please reply and let me know if you still need assistance with this.
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Pete
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 19,121
19,121 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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