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My rca tv will not turn on

Customer Question
My rca tv will not turn on
Submitted: 7 months ago.Category: TV
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Customer reply replied 7 months ago
I think I asked this question twice. Will I be charged double? How do I cancel one?
Answered in 1 hour by:
1/7/2018
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,837
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Customer reply replied 7 months ago
I still need help
TV Technician: Harry, Customer Service replied 7 months ago

Have you tried different outlets?

Have you tried a different power cord?

How old is the TV?

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Customer reply replied 7 months ago
tried different outlets. Did a hard start. It’s less than 5 years old but of course out of warranty. I have the back off the set.
TV Technician: Harry, Customer Service replied 7 months ago

How old is the TV?

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Customer reply replied 7 months ago
Not sure exactly, would it say on the tv?
TV Technician: Harry, Customer Service replied 7 months ago

No, it wouldn't.

Is it over a year old?

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Customer reply replied 7 months ago
prob 4-5 years old
Customer reply replied 7 months ago
I have the back off of the set.
TV Technician: Harry, Customer Service replied 7 months ago

Unfortunately, you will need to have someone look at the TV locally or replace the TV since it is outside of warranty.

If you would like for someone to take a look, please provide me with your zip code so I can locate a company for you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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