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No picture, black screen. I have replaced the lights, the…

Customer Question
No picture, black screen...

No picture, black screen. I have replaced the lights, the power board and tThe tc on board. The backlights flash briefly seconds after turning on the tv but will not stay on

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

None, I have it laying on table with back covers off

Technician's Assistant: Was there a power outage recently?

O

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Nope, how does this work, this service?

Submitted: 6 months ago.Category: TV
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Answered in 6 hours by:
1/7/2018
TV Technician: Pete, Electronic Engineer replied 6 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,330
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 6 months ago

What is the make and model number of the TV?
Approximately how old is it?

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TV Technician: Pete, Electronic Engineer replied 6 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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