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I live in a complex where owner pays all electric. He stated…

Customer Question
I live in a...

I live in a complex where owner pays all electric. He stated I needed to purchase a Smart TV, use his Password ***** login on my Smart TV and thus I should be able to watch TV - Doesn't work. What is required in order to use my TV

Technician's Assistant: What's the brand and model number of your TV? How old is it?

HDTV 32" Model***********

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

"yes menu works. Not sure what all sources/inputs means

Technician's Assistant: How long has this been an issue? What happened right before this?

I bought the TV brand new in December have not been able to use it

Submitted: 6 months ago.Category: TV
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Answered in 2 hours by:
1/7/2018
TV Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,596
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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