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Two days ago we purchased a brand new TV to replace an old…

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Hi. Two days ago we...
Hi. Two days ago we purchased a brand new TV to replace an old analog TV which had just enough digital added to it to connect it to the cable. We have two remotes. One from the old TV which is a universal remote control and a new one which came with the new TV.
My question is I seem to be having trouble with the buttons on the remote even though I changed the batteries I still have to press each button very hard before the channel will change. Is this a common occurrence with remote controls and if so what should we do with ours?
Do the buttons on the remote ever get worn out?
Thank you very much.
Submitted: 6 months ago.Category: TV
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Answered in 11 hours by:
1/7/2018
TV Technician: Aric, Technician replied 6 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,468
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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TV Technician: Aric, Technician replied 6 months ago

Which remote are you having to press the buttons twice in order to get them to respond- the universal OLD remote or the new remote?? Also what's the full model number off of the back of the new TV?

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