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Remote for LOG TV only works if 2 ft. or less from lower rt…

Customer Question
Remote for LOG TV...

Remote for LOG TV only works if 2 ft. or less from lower rt hand screen. How do I e= How to encrese distance from screen

Technician's Assistant: What's the brand and model number of your TV? How old is it?

LG New 55UJ6300

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Menu works Same problem on LG and Uveres remotes

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Thats only problem

Submitted: 6 months ago.Category: TV
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Answered in 3 minutes by:
1/6/2018
TV Technician: Anthony_Infotech, Technician replied 6 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,232
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 6 months ago

Can you please reboot the TV and any satellite or cable box by un-plugging both from wall-power wait 5 mins then re-plug back in again,let me know if there is any change please
Anthony

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Customer reply replied 6 months ago
The remote now works up to 7 ft away Thank you
TV Technician: Anthony_Infotech, Technician replied 6 months ago

That is great news problem is caused by glitchy system software the reboot cures

A positive rating at this point is welcome 3 to 5 stars with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

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