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CANNOT CONNECT TO WIRELESS INTERNET. NETFLIX. HAVE TRIED…

Customer Question
CANNOT CONNECT TO WIRELESS...

CANNOT CONNECT TO WIRELESS INTERNET

Technician's Assistant: Is there a particular streaming service you're trying to connect to (e.g. Netflix or YouTube)?

NETFLIX

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

YES

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

HAVE TRIED AMAZON AND HULU AND NOTHING CONNECTS

Submitted: 6 months ago.Category: TV
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Answered in 5 hours by:
1/6/2018
TV Technician: Pete, Electronic Engineer replied 6 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,365
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 6 months ago

On what device are you trying to access Amazon and Hulu?

Did Amazon and Hulu work ok on this device previously?

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Customer reply replied 6 months ago
Smart tv and yes they did work before
Customer reply replied 6 months ago
Don’t call me. Continue texting.
Customer reply replied 6 months ago
Cancel request found problem
TV Technician: Pete, Electronic Engineer replied 6 months ago
Glad to hear you got it resolved!
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Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,365
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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