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I've got sound but no screen picture. This tv has just been…

Customer Question
I've got sound but...

I've got sound but no screen picture

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

No

Technician's Assistant: Was there a power outage recently?

No, this tv has just been switch on again after long time in storage

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

There is a flash of image for 1 second and the image disappear

Submitted: 6 months ago.Category: TV
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Answered in 4 minutes by:
1/6/2018
TV Technician: Aric, Technician replied 6 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,522
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 6 months ago

What's the model number off of the back of the TV and how old is the set?

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