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Hav 60in Model E60-C3 2 yrs old. Hav dark shadows on screen…

Customer Question
Hav 60in Model E60-C3...

Hav 60in Model E60-C3 2 yrs old. Hav dark shadows on screen getting darker all the time. can hardly c left side of tv

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your E60-C3?

Yes.was told to Replaced main HDMi cable. Did that.

Technician's Assistant: Was there a power outage recently?

No

Submitted: 6 months ago.Category: TV
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Answered in 3 minutes by:
1/5/2018
TV Technician: Anthony_Infotech, Technician replied 6 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,249
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 6 months ago

If you press the menu button of the sets OWN remote control is the menu dark too please?

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TV Technician: Anthony_Infotech, Technician replied 6 months ago

I am afraid I do not have very good news for you on this issue,there is likely to be a problem with the LCD panel(screen) or the t-con board that drives the panel, the way it seems though I would say its very likely to be the panel itself and that is not replaceable as it makes up two thirds the cost of the set, I am very sorry for this news, panel failure is very common,maybe you have extended warranty or maybe insurance?

A positive rating at this point is welcome 3 to 5 stars with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

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