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I am trying to connect it for the forst time. I'm past all…

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I am trying to...

I am trying to connect it for the forst time. I'm past all of the Set Up and Wireless is connected. However it has stopped dead where I set up my account. I have entered ALL of the requested info and passed the CAPTCHA test - BUT the spinning Progreess Wheel at bottom just keep spinning forever.

Technician's Assistant: Who makes your media player? How old is it?

Not sure what you mean by :Media Player. It is plugged in a Samsung TV

Submitted: 7 months ago.Category: TV
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Answered in 7 hours by:
1/6/2018
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,824
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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