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I have forgot my username and password for my account My…

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I have forgot my...

I have forgot my username and password ***** my account My phone number is(###) ###-####

Technician's Assistant: When were you last able to use your phone?

Today, but it is my new Samsung Smart TV that I can not get my account information

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

I not having ant problems with my phone it is my Smart TV

Submitted: 6 months ago.Category: TV
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Answered in 6 hours by:
1/6/2018
TV Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,643
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Customer reply replied 6 months ago
I have got my username and and password *****
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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