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I can not get my tv to stay on hdmi 4 for my fire to work…

Customer Question
I can not get...

I can not get my tv to stay on hdmi 4 for my fire to work for Netflix etc.

Technician's Assistant: Are you getting any error messages when you try to connect to Netflix?

No the source button just won’t stay on takes a billion times

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

Yes

Submitted: 7 months ago.Category: TV
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Answered in 5 minutes by:
1/5/2018
TV Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,823
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 7 months ago

What's the model number off the back of the TV?

Also, what's connected to HDMI 4 on the TV (what device: Roku 2, Firestick, etc.)?

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TV Technician: Aric, Technician replied 7 months ago

Simply send a reply back if you need help with this!

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