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The remot e works some times and not othhers new batteries…

Customer Question
The remot e works...

The remot e works some times and not othhers new batteries have b putt

Technician's Assistant: What is the model of your TV?

Been put

Technician's Assistant: What menu options can you access, if any?

Lc32chf4041k

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Not at the moment thank you

Submitted: 6 months ago.Category: TV
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Answered in 3 minutes by:
1/5/2018
TV Technician: Shahid, Technician replied 6 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,321
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help

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TV Technician: Shahid, Technician replied 6 months ago

Lets verify the remote control first with help of a camera, click on the following link to view how to check the remote control infrared signals and reply back with the result

https://www.youtube.com/watch?v=DLx4zBKTSiM

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Customer reply replied 5 months ago
no thank you I have bought a new one
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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