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I hit some button on my remote and now can not get cable. I…

Customer Question
I hit some button...

I hit some button on my remote and now can not get cable

Technician's Assistant: What is the model of your TV?

I do not see model # would pin# or s/n# *****? it's a small tv

Technician's Assistant: What menu options can you access, if any?

None just keep getting no signal

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

The other tv is getting a signal

Submitted: 6 months ago.Category: TV
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Answered in 2 minutes by:
1/5/2018
TV Technician: Shahid, Technician replied 6 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,300
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem.
- What is the brand/ make of TV?

- Is it connected to a cable box that has a remote control?
- What remote were you using at that time?

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Customer reply replied 6 months ago
Sceptre
Customer reply replied 6 months ago
Please cancel and put the 5.00 back in my card
TV Technician: Shahid, Technician replied 6 months ago

No problem, contact customer service via help link at website main page for any billing issue, I have no control over such things

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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