TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I cant get any controls too work. it wont even work with the…

Customer Question
I cant get any...

I cant get any controls too work . it wont even work with the remote

Technician's Assistant: What is the model of your TV?

Led55, wait let me get the correct model for you

Technician's Assistant: What menu options can you access, if any?

55LE5400-UC, once and a while the on off button work s

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

We have tried a new cable box, and programmed the cable remote , but cant get the TV to respond, we even tried to connect to wIFI, I need a way to make the TV do something so we can connect it wont connect to anything

Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 day by:
1/6/2018
TV Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,619
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My remote wont turn down the volume, or change channels.
my remote wont turn down the volume, or change channels. I've tried all the codes.this is with new batteries. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have a LG tv model 55LE5400. Serial 011rmenbw876 I get a
serial 011rmenbw876 I get a message connecting and then it says no signal, it won't connect to cable box … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I am not able to turn tv on/off or control volume with my
I am not able to turn tv on/off or control volume with my cable co remote or my LG remote. TV was responding to LG remote for a few days then stopped. Other than this problem, TV is working perfectly.… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Tv comes on but no picture. We have satellite and vcr. We
We were watching it when we went to bed ; got up this morning and no sound or pic… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Input not working. I go to HDTI1, but it says No Signal I
Input not working. I go to HDTI1, but it says No Signal I called for Tech support with Verizon and they said the cable box is working fine it must be the TV … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I just purchsed an LO TV floor model that did not come with
I just purchsed an LO TV floor model that did not come with a remote. I am trying to sync my optimum cable remote to the tv but I cannot turn on the tv. There are no controls on the back of the TV to … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
My LG TV turns on but won't show a picture other than the
My LG TV turns on but won't show a picture other than the home screen. It won't react to any remote or on tv buttons … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
A times the tv becomes un reponsive with the remote and
A times the tv becomes un reponsive with the remote and unable to use the controls on the television its self … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My lg tv doesn't recognize my new quantum fios router.
my lg tv doesn't recognize my new quantum fios router. the fios set-up box stopped working also. could these two problems be related?… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Cannot get picture or sound on my television. when I turn on
cannot get picture or sound on my television. when I turn on television I get a box in upper left corner of picture that says "cable add on ch 2", then a message comes up that says "weak or no signal,… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Our TV is showing Selected channel not tuned. The remote to
Our TV is showing Selected channel not tuned. The remote to our Dish TV wont work and changed battery. Cant retune on the Dish TV either - wont respond… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My lg 55le5400-uc has picture but no sound. sound went away
my lg 55le5400-uc has picture but no sound. sound went away the other day while I was watching a tennis game. just like that. stopped and never came back. I checked mute, re-set direct tv receiver, un… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Why is volume control not working on Cox remote control?
What to do if the volume control is stuck? It does not move with either Cox remote (URC 8820- 1.1) or TV remote.… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
The channel button on the tv wont work. It was pushed to channel
The channel button on the tv wont work. It was pushed to channel 4 now it wont go back to channel 3 for the cable to work. The tv screen reads no signal. Is there a way to fix this.… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I am waiting for a replacement control for my philips tv(50pf7521d/10),
I am waiting for a replacement control for my philips tv(50pf7521d/10), can anybody tell me how I can manually tune my Tv, at the moment the welcome screen is on but I cant select ok without the contr… read more
COMP_GURU
COMP_GURU
Management Engineering IT
Vocational, Technical or Trade Scho
7 satisfied customers
i have a sylvania lcd flat screen and i am connected to cable
i have a sylvania lcd flat screen and i am connected to cable and i cant get sound on some chanels and the remote ibought wont work with it and the light on the tv does that make a difference. thanks … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a DCT700 and Comcast remote. I need to connect
I have a DCT700 and "Comcast" remote. I need to connect it to a Sharp TV model LC-19SB25U connected to Charter cable, please help and thanks… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
Mitsubishi Model WD57731 -- At times, while watching TV, the
Mitsubishi Model WD57731 -- At times, while watching TV, the remote (cable remote) doesn't function. The channels can't be changed, the volume can't be adjusted, and the power cannot be turned off. We… read more
Bernard S.
Bernard S.
Bachelor's Degree
656 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x