TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

The sound on the tv will get loud and then shut off, it does…

Customer Question
The sound on the...

The sound on the tv will get loud and then shut off, it does come back on is their something I can check

Technician's Assistant: Is your TV connected to a surge protector or power strip?

Yes

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

Yes I have unpluged for 5 minutes

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No just this thank you

Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
1/4/2018
TV Technician: Aric, Technician replied 6 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,539
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 6 months ago

What's the model number off of the back of the TV and how old is it?

Ask Your Own TV Question
Customer reply replied 6 months ago
E470VA I think it is 4 years old
TV Technician: Aric, Technician replied 6 months ago

Thank you. While this can be caused by the TV itself, it can also be an issue with the source. So, what's connected to this TV (cable box, DVD, etc.)? And do ALL sources have the same issue?

Ask Your Own TV Question
Customer reply replied 6 months ago
cable and dvd
TV Technician: Aric, Technician replied 6 months ago

Okay let me ask again- does the issue ALSO occur when watching a DVD, or ONLY cable?

Ask Your Own TV Question
Customer reply replied 6 months ago
no
TV Technician: Aric, Technician replied 6 months ago

Are you replying to the website's phone call offer? Or are you replying to my info request?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 6 months ago

I need to know if the sound issue only occurs with the cable box, or if you have also tried the DVD. Elaborate in detail please so we can continue.

Ask Your Own TV Question
Customer reply replied 6 months ago
the first person said it was $5 and it was refiundable so just refund the $5
TV Technician: Aric, Technician replied 6 months ago

I don't handle any of that. I'm a user of the site like you. You can handle your own refund using the site help pages. I am not a billing agent.

Ask Your Own TV Question
Customer reply replied 6 months ago
thanks we are done
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Speaker sounds gravely and very irritating to listen too at
Speaker sounds gravely and very irritating to listen too at all volumes. … read more
Aric
Aric
Technician
47,539 satisfied customers
The tv volume is to low. Not sure I can't see it but I think
Not sure I can't see it but I think it's 4 yrs old and the name of it is aquos Sharp … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My fairly new flat-screen TV has suddenly developed an audio
My fairly new flat-screen TV has suddenly developed an audio problem - it makes a loud blaring sound as soon as it's turned on.… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Hi I have a Samsung HLS4266wx/xaa TV. it always powers up
Hi I have a Samsung HLS4266wx/xaa TV. it always powers up and the lamp starts (also green lamp on front flashes) but no menu or display on the screen I do hear a whirling noise, I suspect it is the co… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
LT37HVS the colors are not clear and the tv makes a loud
LT37HVS the colors are not clear and the tv makes a loud noise and at the same time turns off on its own… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a Topshiba 32CV510U and sometimes when you turn the
I have a Topshiba 32CV510U and sometimes when you turn the tv with the remote control the volumn will blast ? It does it intermittly . If you shut it off then turn it back on it does not do this . Wha… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
42 " plasma was on and suddenly shut off and red lite is flashing
42 " plasma was on and suddenly shut off and red lite is flashing on the front but TV won't turn on.… read more
Aric
Aric
Technician
47,539 satisfied customers
I have a sony Bravia 52inch tv and when I turn it in the green
I have a sony Bravia 52inch tv and when I turn it in the green light comes on and it takes about 4-5 seconds to get the sound, BUT there is no picture...then it stays on with sound for 2-3 seconds and… read more
Aric
Aric
Technician
47,539 satisfied customers
I have a Sony Bravis KDL32-L5000. It will turn completely off
I have a Sony Bravis KDL32-L5000. It will turn completely off after about 10 minutes. While it is on it has a good picture and sound. When restarted it may remain on for 30 seconds and then shut down.… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
When I put power on sound came on for about 5 seconds then
When I put power on sound came on for about 5 seconds then out and also no picture. Shut off tv and tried again. This time a loud fan noise occured with no picture or sound. Waited 5 minutes and put o… read more
ricke1973
ricke1973
Electronic technician
Vocational, Technical or Trade Scho
4 satisfied customers
my pt-47wx54 tv shuts off after I plug it back in. I may paly
my pt-47wx54 tv shuts off after I plug it back in. I may paly for about 5 t0 10 minutes, then shuts off. I have to unplug it for a few minutes, and then the same thing happens. How can I fix that?? Th… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
my color wheel is making a loud buzzing sound when i unplug
my color wheel is making a loud buzzing sound when i unplug the tv it stops but as soon as i plug it in again it start buzzing again without turning the tv back on, could there be something esle going… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a Sharp rear projection TV model 55R-WP4H that is 8
I have a Sharp rear projection TV model 55R-WP4H that is 8 years old. while watching it makes a loud pop sound and turns off. the power light flashes and can't be turned off or on. If I unplug the pow… read more
Joe
Joe
Associate Degree
484 satisfied customers
Toshiba 42hp83p plasma wide screen tv. The tv is 5 years old. I
Toshiba 42hp83p plasma wide screen tv. The tv is 5 years old. I turn it on, it stays on for 1 to 2 min. then shuts itself off. The on lite just flashes. Toshiba said to unplug for over 3 min. due to p… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My LG HD tv just shut off and wont come back on. when I press
My LG HD tv just shut off and won't come back on. when I press the on/off button all is does is click red then green then off again… read more
TOM
TOM
tech
High School or GED
421 satisfied customers
mitsubishi 62525 dlp problems - My TV turns off after about
mitsubishi 62525 dlp problems - My TV turns off after about 1-2 minutes and the red light comes on. The fan does not sound right to me. Could I have a bad fan? If so, can you tell me how to replace th… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
toshiba model# XXXXX power started up then shut down now
toshiba model# XXXXX power started up then shut down now it wont power up. no picture sound loud humm or high pitch squeal… read more
TOM
TOM
tech
High School or GED
421 satisfied customers
I have a Samsung DLP TV ( HLS5086W) that I bought two years
I have a Samsung DLP TV ( HLS5086W) that I bought two years ago. It recently has started to turn off as soon as I turn it on, or a few seconds to minutes after. What can be the problem? I think it is … read more
Livep9
Livep9
Correctional Officer
Vocational, Technical or Trade Scho
226 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x