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Could you please help with a Panasonic question. Netflix…

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Could you please help with...
Could you please help with a Panasonic question. Netflix stopped streaming on my Modle TC-5030 Panasonic. I downloaded a firmware update onto a SD card, but I get a message saying the firmware is current. I unplugged the modem and all internet cables and re booted but it still does not work. I called Netflix and they said its a panasonic firmware update problem on my 5 year old HDTV PLASMA TV. I called Panasonic and they took money from my credit card, then talked to me for a while about trying the Firmware update several times and said its a Netflix Problem, then they actually hung up, but they kept the money.
I'm still stuck would love some help. Netflix does still stream into my other LED PLASMA TV. So that one is all set. I then called back to Netflix, and they again told me its a Panasonic problem.
Submitted: 7 months ago.Category: TV
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Answered in 11 hours by:
1/5/2018
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,824
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Customer reply replied 7 months ago

No. I'm all set. Was able to fix it myself. refund please

Regards, Steve **********

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