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It turns off when i try to scan for channels. Its a

Customer Question
It turns off when...

It turns off when i try to scan for channels

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Its a Mitsubishi HD 1080 MB 46809 year unkown

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No only when attempting to scan channels, everything else works fine

Technician's Assistant: How long has this been an issue with your Mitsubishi? What happened right before this?

Im unsure, it was given to me 3 days ago, I'm just now attempting to set up an antenna

Submitted: 6 months ago.Category: TV
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Answered in 4 hours by:
1/4/2018
TV Technician: Pete, Electronic Engineer replied 6 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,351
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 6 months ago

Does the scan get a chance to start at all?
Does anything show on the display?

Will it still turn off if you try to scan with the antenna disconnected?

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TV Technician: Pete, Electronic Engineer replied 6 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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