TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

It has no pictures. It's on black but has power.. Not now.

Customer Question
It has no pictures...

It has no pictures. It's on black but has power..

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Not now

Technician's Assistant: Was there a power outage recently?

No

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No . I keep helplol

Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
1/4/2018
TV Technician: Mike G., Technician replied 6 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,430
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat online with me right now?

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 6 months ago

Are you able to get the model number off the back of the tv? If not:
-when did you buy the tv?
-what size is the screen?
-is it LED or LCD or Plasma or?

Ask Your Own TV Question
Customer reply replied 6 months ago
Model# ***** 2006 .
Customer reply replied 6 months ago
Sorry that's the serial number. Model is 50vs69
Customer reply replied 6 months ago
I'm in Canada. I just like to repair this old tv. If it's just a bulb I can fix it for a reasonable price. I cannot justify A $35. Phone call. Will you help?
Customer reply replied 6 months ago
It's a 50"
Customer reply replied 6 months ago
Will I take that as No?
TV Technician: Nathan, Installer replied 6 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,701
Experience: Custom home theater installer, authorized dealer top brands.
Verified

I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

You are seeing an automated ad by the site for a call or remote session. It is not sent by me. This is optional and may be ignored if you wish.

Can you please tell me if you're still getting sound?

Can you also tell me what lights you see on the front and what they are doing (what color, solid/flashing/pattern, etc)?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
The picture keeps going black. You can turn it off and back
The picture keeps going black. You can turn it off and back on and it is OK for a minute or so and then goes black again. It was fine last night. … read more
Mike G.
Mike G.
Technician
8,430 satisfied customers
It just went out. No picture but sound. I had an extra bulb
It just went out. No picture but sound. I had an extra bulb so I changed it and still no luck … read more
Louie
Louie
Technician
3,022 satisfied customers
My lcd hd was turned on today and l have all channels, l can
My lcd hd was turned on today and l have all channels, l can access anything but my screen is flashing, just keeps flashing..picture is there but flashing... I've tried everything twice or three times… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Tech, I have 2008 Sony tv lcd model kdl-40s4100. Lately the
Hi tech, I have 2008 Sony tv lcd model kdl-40s4100. Lately the TV has problem like 1/2 screen on the left side the picture keep jumping then turn to black out for few seconds then the picture come bac… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My vizio tv was fine one night and in the am when I went to
my vizio tv was fine one night and in the am when I went to turn it on I discovered the power came on but no sound and at first the picture was black with a couple of lines going across it that stayed… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a Samsung pn50c550g1fxza. It started having 3 thin horizontal
I have a Samsung pn50c550g1fxza. It started having 3 thin horizontal lines. I called a technician and he said to change the Y buffer. after changing the Y buffer the tv won't turn on but has sound. Th… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
My tv was working fine, then the picture looked funny, i powered
My tv was working fine, then the picture looked funny, i powered it off and now when it comes on the screen is black. checked bulb, i have sound so i know the tv has powered up, bulb has lit....just n… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Sanyo DP42849 LCD tv. It makes a loud noise when turned
I have a Sanyo DP42849 LCD tv. It makes a loud noise when turned on and you see the picture. Then shortly after that the screen goes black but I still hear the tv.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
my TV the picture keeps going off I think its the black box
my TV the picture keeps going off I think its the black box that hooks to the power source and the TV model #adp-90cd ab… read more
Steve
Steve
Chief Engineer
9 satisfied customers
My Regza 32HL67 powers on w/ picture for 1 sec and pic goes
My Regza 32HL67 powers on w/ picture for 1 sec and pic goes away but audio is still there. I un plugged it a few times in the last month and now it happens eveytime what do you think the prob is, need… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Have a 50 inch Samsung Plasma TV (PN50B450B1D) that doesnt
Have a 50 inch Samsung Plasma TV (PN50B450B1D) that doesn't work. At first it would just click on and off, so I replaced the power board. Continued to exhibit the same symptoms after replacing the pow… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a KP46WT520 serial # 8033548. The standby light is flashing
I have a KP46WT520 serial #(NNN) NNN-NNNN The standby light is flashing red in 5 burst sequence. We have staic noise for a little bit then it stops. We have no picture. What can I do… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
LCDTV, model LCD-32xri, barcode 601132xr100076 The tv takes
LCDTV, model LCD-32xri, barcode 601132xr100076 The tv takes a lot of turn on and off, it now and again have to turn power off, could take hour also to work, it gets a black sceen and when turn off pow… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I purchased motel #L32HD32D in Dec of 08 and the screen keeps
I purchased motel #L32HD32D in Dec of 08 and the screen keeps going black. Tonight when I turned it on, there was a picture for a short while and then black again. Do you think it can be repaired?… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
My trinitron TV keeps turning itself off and then the standby
My trinitron TV keeps turning itself off and then the standby light flashes 5 times, how do I stop it from turning itself off all the time?… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a 2008 KDS60A3000 that keeps going black while the sound
I have a 2008 KDS60A3000 that keeps going black while the sound remains. The power light flashes for a minute or so then the picture comes back on. Then the whole problem starts all over.… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a 52 Toshiba Theaterview rear projector type TV. It
I have a 52" Toshiba Theaterview rear projector type TV. It has begun to be ever so slightly shifting the picture toward the top (over the past several years), and cascading a rainbow of colors of the… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My Samsung LCD tv has had multi-coloured thin vertical lines
My Samsung LCD tv has had multi-coloured thin vertical lines on it and needed to be re-started several times to get a picture. It would show a black screen and seem turn itself on and off several time… read more
Joe
Joe
Associate Degree
484 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x