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It has no pictures. It's on black but has power.. Not now.

Customer Question
It has no pictures...

It has no pictures. It's on black but has power..

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Not now

Technician's Assistant: Was there a power outage recently?

No

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No . I keep helplol

Submitted: 3 months ago.Category: TV
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Answered in 5 minutes by:
1/4/2018
TV Technician: Mike G., Technician replied 3 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7,985
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat online with me right now?

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TV Technician: Mike G., Technician replied 3 months ago

Are you able to get the model number off the back of the tv? If not:
-when did you buy the tv?
-what size is the screen?
-is it LED or LCD or Plasma or?

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Customer reply replied 3 months ago
Model# ***** 2006 .
Customer reply replied 3 months ago
Sorry that's the serial number. Model is 50vs69
Customer reply replied 3 months ago
I'm in Canada. I just like to repair this old tv. If it's just a bulb I can fix it for a reasonable price. I cannot justify A $35. Phone call. Will you help?
Customer reply replied 3 months ago
It's a 50"
Customer reply replied 3 months ago
Will I take that as No?
TV Technician: Nathan, Installer replied 3 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 29,066
Experience: Custom home theater installer, authorized dealer top brands.
Verified

I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

You are seeing an automated ad by the site for a call or remote session. It is not sent by me. This is optional and may be ignored if you wish.

Can you please tell me if you're still getting sound?

Can you also tell me what lights you see on the front and what they are doing (what color, solid/flashing/pattern, etc)?

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Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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