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Our tv starts flickering, and wont quit unless we either hit…

Customer Question
Our tv starts flickering...

Our tv starts flickering, and wont quit unless we either hit the guide button or change channels. it can be ok for a while and then it starts again

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Its a Samsung 55 inch and is about 5 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes and I am ot sure

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

Nothing had happened and has only been happening for about 4 days

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No that's it thank you

Submitted: 7 months ago.Category: TV
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Answered in 3 minutes by:
1/4/2018
TV Technician: Anthony_Infotech, Technician replied 7 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,404
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 7 months ago

Can you please reboot the TV and any satellite or cable box by un-plugging both from wall-power wait 5 mins then re-plug back in again,let me know if there is any change please
Anthony

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Customer reply replied 7 months ago
ok will do hang on
TV Technician: Anthony_Infotech, Technician replied 7 months ago

OK

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Customer reply replied 7 months ago
sorry just waiting
TV Technician: Anthony_Infotech, Technician replied 7 months ago

Take your time

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Customer reply replied 7 months ago
the thing is it may not do it right away, sometimes it can go for an hour before it starts flickering again. you can still see the picture, just white flickering
Customer reply replied 7 months ago
do you need model number? it isLN55C610N15
TV Technician: Anthony_Infotech, Technician replied 7 months ago

I understand and its why we keep the question open please let me know when/if it happens again or does not happen again, also let me know if it does this using another input like a DVD player for example

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TV Technician: Anthony_Infotech, Technician replied 7 months ago

Come directly back here so bookmark this page please

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Customer reply replied 7 months ago
OK ITS BACK UP AND RUNNING AND IS RUNNING FINE FOR NOW, HOW LONG IT WILL LAST IS ANOTHER QUESTION
Customer reply replied 7 months ago
CAN YOU GIVE ME A HINT OF WHAT IT MIGHT BE?
Customer reply replied 7 months ago
OK OUR WII IS HOOKED TO IT
Customer reply replied 7 months ago
OK HAVE DONE THAT THANK YOU
TV Technician: Anthony_Infotech, Technician replied 7 months ago

It could be the TV OR any satellite cable box you are using hence the checks

A positive rating at this point is welcome 3 to 5 stars with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

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TV Technician: Anthony_Infotech, Technician replied 7 months ago

I guess this is now OK?let me know if not

A positive rating at this point is welcome 3 to 5 stars with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

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