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I have a plasma tv that has been sitting for a whille.The…

Customer Question
I have a plasma...

I have a plasma tv that has been sitting for a whille.The power light on the box is green, but the tv has a yellow light and will not come on..

Technician's Assistant: Is your TV connected to a surge protector or power strip?

Yes

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

It was not pluged in while it was setting.

Submitted: 1 month ago.Category: TV
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Answered in 5 minutes by:
1/3/2018
TV Technician: Shahid, Technician replied 1 month ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,186
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem.
- Could you please get me the complete model number written on back cover or side panel of TV?

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Customer reply replied 1 month ago
It would take awhile, the tv is next door.
Customer reply replied 1 month ago
model 42hdt51m
TV Technician: Shahid, Technician replied 1 month ago

Thanks, ***** *****'t have related service manual so will opt out to repost this question for other experts to assist you further

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TV Technician: Dan, Master Tech and Repair Facility Trainer replied 1 month ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,409
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Welcome to the site! I'm Dan. How old is your Hitachi, and have any repairs been done to it in the past?

Dan

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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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