TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Do you set up cable tv in the home/ Just bought it at best…

Customer Question
Do you set up...

Do you set up cable tv in the home/

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Just bought it at best but, Vizio D24HN-E1

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Tv menu seems to work. when I try to confiqure my Comcast remote, I get volume control and Mute but no channel change

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I live near willowgrave best bujy - should I go there?

Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 10 hours by:
1/4/2018
TV Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,614
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
How do I get my new VIZIO TV model D24hn-E1 out of demo
How do I get my new VIZIO TV model D24hn-E1 out of demo mode? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I bought new vizio D32f-F1 when I tried to install it I had
i bought new vizio D32f-F1 when I tried to install it I had trouble with tv recognizing digital channels I called my cable carried & they reset my password & updated my system but still no digital cha… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
It keeps turning itself off. Cable box blue light is on. 1
It keeps turning itself off. Cable box blue light is on. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I would like to get my Vizio remote to control the channels
I would like to get my Vizio remote to control the channels on my cable. (I would prefer to use only one remote control) … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Can't get beyond "NO SIGNAL" message on a new D24hn-E1.
Can't get beyond "NO SIGNAL" message on a new D24hn-E1 … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My Vizio TV comes on and is receiving the cable signal but
Hi my Vizio TV comes on and is receiving the cable signal but there is no picture. There is also a hissing sound. I have only had the tv for 3 and a half months old. When there has been a picture for … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I'm trying to connect a dvd player to my vizio tv model
I'm trying to connect a dvd player to my vizio tv model D24hn-E1. how do I do that? (if possible) … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Trying to get started with a Vizio T V Motel D24hn-E1, model
Trying to get started with a Vizio T V Motel D24hn-E1 … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
WILL NOT SETCABLE CHANELS. VIZIO,D24hn-E1. Only input. New
WILL NOT SETCABLE CHANELS JA: What's the exact make and model of your television? And how long has this been happening with the channels? Customer: VIZIO,D24hn-E1 JA: Does the TV menu work? Do you hav… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I got a new Vizio HDTV and a new Sony DVD player but on the
I got a new Vizio HDTV and a new Sony DVD player but on the Vizio it doesn't have much the matching colors to connect to the Sony DVD player… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Using Xfinity remote, have suddenly lost control on volume,
Using Xfinity remote, have suddenly lost control on volume, mute, TV, and on/off buttons. Other buttons are fine, but Xfinity remote flashes a red light instead of green. Got a new remote this morning… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
i have an old rca tv which is stuck on mute. the tv is not
i have an old rca tv which is stuck on mute. the tv is not responding to the controls on the front of the tv… read more
Neil
Neil
Associate Degree
2,630 satisfied customers
How do I get closed captioning ? We have Model 26LB30Q (32LB30Q.)
How do I get closed captioning ? We have Model 26LB30Q (32LB30Q.) We just switched our cable provider from Verizon FIOS to Comcast Xfinity. Our Proscan remote has a CC button, but all that does is bri… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I have lost volume control - vol up and down and mute. All
I have lost volume control - vol up and down and mute. All else works fine. I still have volume but can't change it.… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Using the Samsung remote - TV turns on - however when pressing
Using the Samsung remote - TV turns on - however when pressing volume button a message appears - !Not available!. How can I get the volume button to work?… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
We bought a new vizio 42 lCD TV in july of 09. we hacv had
We bought a new vizio 42" lCD TV in july of 09. we hacv had it replaced once as well as numerous visits from comcast. We are using a comcast remote. We can set the codes and the channel will work, but… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Bot a 19 Sylvania model SRT2119 from Sears a few years ago.
Bot a 19" Sylvania model SRT2119 from Sears a few years ago. Have Comcast cable, the digital changeover went okay except for lower portion of screen has a blue cast. Then a week ago lost the ability t… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I purchased a used Magnavox 19 from a motel. It worked perfectly
I purchased a used Magnavox 19" from a motel. It worked perfectly when I checked it out at the motel. It was connected to their cable. When I got home and connected it to my vcr and dvd, all I get is … read more
James D
James D
Vocational, Technical or Trade Scho
70 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x