TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have a Sharp 50 inch TV it was working no problem suddenly…

Customer Question
Hi I have a...

Hi I have a Sharp 50 inch TV it was working no problem suddenly the screen went black the sound was coming out but no picture

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your 50?

They wee i unplugged everything and still nothing i can turn it on and off but no picture

Technician's Assistant: Was there a power outage recently?

No

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No as i said it was working perfect until this morning

Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
1/3/2018
TV Technician: Shahid, Technician replied 6 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,313
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem.
- Could you please get me the complete model number written on back cover or side panel of TV?
- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video input sources?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I was watching a movie and suddenly my tv went black. Now it
I was watching a movie and suddenly my tv went black. Now it is continually trying to turn on and I hear the musical melody play. This keeps happening every ten to fifteen seconds and can not be stopp… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I ave a shsrp 50 inch model of- 50LB261u tv that the screens
I ave a shsrp 50 inch model of- 50LB261u tv that the screens went black on. I have changed out the power supply board and main board but still screen is black. When first went off it had sound but no … read more
Neil
Neil
Associate Degree
2,630 satisfied customers
I have an insignia 52, I have an insignia 55 inch TV and the
I have an insignia 55 inch TV and the screen went blank I will check the model … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have a 73 inch tv and have it since 2004 two weeks ago I
I have a 73 inch tv and have it since 2004 two weeks ago I was watching tv a screen went just black sound was there if I hit menus on cable everything came up just no picture Two weeks later I just tu… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My tv was on working fine and then the picture went black.
My tv was on working fine and then the picture went black. I have sound but no picture. When I hit menu on the Samsung remote control nothing show up. I tried turning on/of and unplugging, but nothing… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a 50 inch LG Plasma screen TV. Watching it tonight picture
I have a 50 inch LG Plasma screen TV. Watching it tonight picture suddenly gone. Screen black as if it were not on. Still have sound and all controls still work just no picture… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
In the morning turned on the tv. The Olevia logo did not come
In the morning turned on the tv. The Olevia logo did not come on. Instead 2 icons picturing light bulbs came on. One said showroom and the other said home. I selected home. Screen went black and after… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
My Vizios screen was partially dark on the left side - then
My Vizio's screen was partially dark on the left side - then gradually faded to black. When I messed with the HDMI cable, the picture was weakly coming back but then just went to black totally. I was … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
My sound suddenly quit working on our Mitsubishi flat screen
My sound suddenly quit working on our Mitsubishi flat screen tv. It worked fine when we shut it off, next time we turned it on, nothing! However, when we turned it on there was a screen that we never … read more
alr3d
alr3d
owner
High School or GED
764 satisfied customers
I have a AKAI Plasma TV Model # PDP5016H 50 inch for a
I have a AKAI Plasma TV Model # PDP5016H 50 inch for a couple of weeks Green dots would appear in dark areas after awhile to would disapper the rest of the day. then the facial color on people would a… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My 41in. flat screen Olevia purchased in Dec. 2010 has started
My 41in. flat screen Olevia purchased in Dec. 2010 has started blacking out and coming in and out of the black screen. The sound is still on. I disconnected all cables and turned it on and the screen … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Last night a storm came through and tripped up all the outlets
Last night a storm came through and tripped up all the outlets in our upstairs apartment. Our Insignia LCD TV was on when this happened and the screen went black but the sounds was still perfect. I tu… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
bought 50 in Panasonic Plasma, TCP50S1 Dec. 16, 2009. Dec
bought 50 in Panasonic Plasma, TCP50S1 Dec. 16, 2009. Dec 19, 2010 Tv was on...suddenly the screen went black but the sound was on. Turned power off then no sound or picture. Unplugged system thinking… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Good morning, we have an LG LCD TV model number 32LH2000-ZA;
Good morning, we have an LG LCD TV model number 32LH2000-ZA; it is stuck in mini-tv mode, surrounded by a blank black screen. Pressed all buttons on remote to restore to 'normal' but nothing happens. … read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
I have a hitachi 60ux55k TV that will not come on. Does it
I have a hitachi 60ux55k TV that will not come on. Does it have a blown fuse somewhere? We turned it off one night and it would not come on the next morning. I have another TV right beside it and use … read more
Joe
Joe
Associate Degree
484 satisfied customers
I have a Samsung HDTV DNie anytime TV. Yesterday I was watching
I have a Samsung HDTV DNie anytime TV. Yesterday I was watching TV and suddenly my monitor went blank. I tried unplugging, waiting and replugging and it worked again. However, this morning this happen… read more
Conrad
Conrad
Technician
Vocational, Technical or Trade Scho
946 satisfied customers
Hello I have a samsung LCD 40 inch HD TV purchased 1-29-08.
Hello I have a samsung LCD 40 inch HD TV purchased 1-29-08. The screen went green today with sound still on . I turned off cable box and TV then back on and it worked fine for one minute then went bla… read more
euro-pro llc
euro-pro llc
Technician
Associate Degree
1,128 satisfied customers
Our 55 LCD this morning suddenly lost picture. The sound
Our 55' LCD this morning suddenly lost picture. The sound is coming through, the tuner is working fine, the dvd is working normally and everything else seems to be in normal operation. The sound is co… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x