TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

My tv comes on but before the picyure comes on the tv gos…

Customer Question
My tv comes on...

My tv comes on but before the picyure comes on the tv gos off

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Hatichi about 15 yrs

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes

Technician's Assistant: How long has this been an issue? What happened right before this?

About 6 mo. if you keep turning on it will sgtay on after 25 times

Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
1/3/2018
TV Technician: Aric, Technician replied 6 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,502
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 6 months ago

What's the model number off of the back of the TV please? Also, when it shuts off does the powerr light blink at all?

Ask Your Own TV Question
Customer reply replied 6 months ago
42hdt52a
TV Technician: Aric, Technician replied 6 months ago

Note that the site will send you a phone call offer- that is NOT from me. It is sent without my consent and I am not available by phone. To see MY REPLY, "X" out of the offer and view the page that we have been typing on. Also note that any offers for subscriptions or promotions are NOT something I am privy to.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 6 months ago

When the set shuts off, does the power light begin to blink please?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 6 months ago

Are you there and do you need help with this?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 6 months ago

Simply reply back on this page to proceed.

Ask Your Own TV Question
Customer reply replied 6 months ago
No
TV Technician: Nathan, Installer replied 6 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,777
Experience: Custom home theater installer, authorized dealer top brands.
Verified

I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, most likely a faulty power supply or main/control board, though there are many possible failure points. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc).

This could also be the result of age related wear and tear; as a 2005 model tv, that type of failure wouldn’t be surprising. This tv is over 3 times its service life at this point, and plasma technology is long obsolete.

There is one step you can take here, both as a possible fix, as well as a diagnostic evaluation:
1) Unplug the power cord from the outlet

2) Wait at least 1 hour (60+ Minutes)

3) Press and hold the power button (on the set, not the remote) for 60 seconds
4) Keep holding power button while plugging back in, and for another 60 seconds after. When plugging back in, go directly to the wall outlet, bypassing any power strips or surge protectors.

If this reset process does not work, it would unfortunately confirm an internal hardware failure.

This is something that would require repairs to correct; if you're thinking about a do it yourself repair, you'll need to be comfortable and skilled with electronics repairs, which could include dismantling the set (removing the back panel of the tv), diagnostics testing with a multimeter, changing out boards as needed, and possibly desoldering/removing and soldering/replacing individual components.

If you’re considering repair at a local shop, you’ll find a typical repair to be around $400 for diagnostics, parts, and labor.

For a tv of this size/age however, replacement will make more sense. You can get a brand new LED tv with a fresh warranty in the $300 range.

I can help you with finding parts, finding a repair shop, or recommending replacement options, if desired.

My apologies for the news,

Nathan

Ask Your Own TV Question
TV Technician: Electrotech2017, Audio and Video Technician replied 6 months ago
Electrotech2017
Electrotech2017, Audio and Video Technician
Category: TV
Satisfied Customers: 682
Verified
Phone call session started
TV Technician: Nathan, Installer replied 6 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,777
30,777 Satisfied Customers
Experience: Custom home theater installer, authorized dealer top brands.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My tv comes on but before the picyure comes on the tv gos
Second opinion] my tv comes on but before the picyure comes on the tv gos off … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
TH-50px75u 9 yrs. wont start with remote or tv button.
TH-50px75u 9 yrs. wont start with remote or tv button. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a 42" flat screen tv in my office. I don't watch it a
I have a Phillips 42" flat screen tv in my office. I don't watch it a lot but it's always worked fine. I cam in this morning and turned it on and just the word Phillips appears on the screen. No picyu… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
My tv turns on and off repeatedly. Samsung Smart TV...not
Samsung Smart TV...not sure of the model. Approx. 1/12 yrs old … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
My Smasung TV Model Number HL-T6187S keeps turning off by
My Smasung TV Model Number HL-T6187S keeps turning off by itself several times before turning on or good. Why… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I have a sony wega engine model KDE37SX955 that turns off about
I have a sony wega engine model KDE37SX955 that turns off about 20 sec after picture comes on… read more
Aric
Aric
Technician
47,502 satisfied customers
Big screen tv wont turn on. Green light blinks about six
Big screen tv won't turn on. Green light blinks about six times then red light comes on. This might happen around 15 or 20 times until it will eventionally come on.… read more
Aric
Aric
Technician
47,502 satisfied customers
I have a Westinghouse 32" LCD TV Model LTV-32W1 and its about
I have a Westinghouse 32" LCD TV Model LTV-32W1 and it's about 6 yrs old. For the past couple months it will just cut off and I will turn it back on and it sometimes comes back on and stays on for a f… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
I have a 46 inch Hitachi that is about 10 yrs old. When I turn
I have a 46 inch Hitachi that is about 10 yrs old. When I turn it on, it flashed on and off by itself. I have an estimate of about $300-$350.00. Is it worth it to fix, and how do I know that something… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
My Magnavox tv (about 6 yrs. old) has been crackling at the
My Magnavox tv (about 6 yrs. old) has been crackling at the back of the box for quite some time. What's up with that? Now I have another problem. The screen will go black all on it's own. The ON butto… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
New. Bout 6 mos old 52 inch plasma. Turn it on green light
New. Bout 6 mos old 52 inch plasma. Turn it on green light comes on about 10 sec then shuts off. Now it won't turn on at all. It came on about 6 times and shut off without showing a picture.… read more
Steve
Steve
Chief Engineer
9 satisfied customers
i have an olevia 265fhd-t11 that i bought about feb 2007. it
i have an olevia 265fhd-t11 that i bought about feb 2007. it worked great for about 15 months, then it went black. unpluged it and then pluged it back in and nothing, just a click from inside the tv, … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
i have ablinking red light instead of a solid red light. this
i have ablinking red light instead of a solid red light. this happen after and outage from a storm, my set sounds like it is go to go on ,but after a second it goes off, how do i get my set to stay on… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
My 6 year old 25 HDTV has just died. No sound, no picture,
My 6 year old 25" HDTV has just died. No sound, no picture, no nothing. Is there anything to be done, or is it just time to let it go?… read more
TOM
TOM
tech
High School or GED
421 satisfied customers
i have a 37 in polaroid 3732 and it started but when i turn
i have a 37 in polaroid 3732 and it started but when i turn on the tv, the blue light came on but made a screeching noise and not turn on but then you unplug it try again and it came on and worked... … read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
Toshiba 27A42 TV bought around 2003, connected to antenna with
Toshiba 27A42 TV bought around 2003, connected to antenna with antenna amplifier and digital converter box. All worked fine for 6+ mos. Then , after TV on 15+ minutes, a solid black rectangle appeared… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
Hi I have a Hitachi 42PD9700 that wont start. All I get is
Hi I have a Hitachi 42PD9700 that wont start. All I get is this clicking sound every 2-3 seconds. The on / off light flashes to green for a split second and then back to red. This is syncronised with … read more
Livep9
Livep9
Correctional Officer
Vocational, Technical or Trade Scho
226 satisfied customers
I have a Hitachi 60" projection TV, model 60SBX78B, I purchased
I have a Hitachi 60" projection TV, model 60SBX78B, I purchased in 1999. It worked well until last week. My daughter said it went off suddenly and can not turn power on again. I followed the operating… read more
Edward
Edward
Retired /Self employed
High School or GED
5,933 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x