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The picture has darkened. I don't know how to adjust our…

Customer Question
The picture has darkened...

The picture has darkened. I don't know how to adjust our small Samsung tv. I can't find anything on the remote or menu that allows me to adjust it. Could you walk me through it?

Technician's Assistant: What is the model of your TV?

Not sure. It's a 21 inch screen, approximately three years old.

Technician's Assistant: What menu options can you access, if any?

Settings, apps,help,guide,home media, etc.

Submitted: 7 months ago.Category: TV
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Answered in 4 minutes by:
1/3/2018
TV Technician: Anthony_Infotech, Technician replied 7 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,395
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 7 months ago

Press the menu button of the sets OWN remote control ,is the menu ITSELF dark too?or is this perfectly normal?

Anthony

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