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How do I turn on cc? It's daily old but the remote has a cc…

Customer Question
How do I turn...

How do I turn on cc?

Technician's Assistant: What's the brand and model number of your TV? How old is it?

It's daily old but the remote has a cc button

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Every thing seems to work Ok When I push the button to select it, nothing happens.

Technician's Assistant: How long has this been an issue? What happened right before this?

I had never tried to select it before this am.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No. Just cc.

Submitted: 7 months ago.Category: TV
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Answered in 2 minutes by:
1/3/2018
TV Technician: Louie, Technician replied 7 months ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer. My name is ***** ***** I'll be assisting you with your question regarding your Closed Captioning (CC).

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TV Technician: Louie, Technician replied 7 months ago

Initially, re-confirm and post back with the complete model number of the TV.
And, is the TV directly connected to an antenna or cable feed?
Or is there a cable box or even a satellite receiver?
Or some other device? ...Internet connection?

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Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
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Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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