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No puedo ver ningun programa en la tv. Es nueva smart tv…

Customer Question
No puedo ver ningun...

No puedo ver ningun programa en la tv

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Es nueva smart tv samsung

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No yo estoy usando apple tv box

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

No tengo ningun problema con cualquier programa y estoy usando Pantaya y todo trbaja bien pero mi esposa quiere ver las novelas y por eso me incribi a univision now pero siempre me manda a suscripcion

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No tengo

Submitted: 7 months ago.Category: TV
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Answered in 16 hours by:
1/3/2018
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,827
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Category: TV
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Louie

Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

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Steven

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Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

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1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

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Neil

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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