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My tv is working but i have no sound or coular. I believe…

Customer Question
My tv is working...

My tv is working but i have no sound or coular

Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets?

Yes

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

Yes

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I believe it's not set on ch.3 and i don;t know how

Submitted: 7 months ago.Category: TV
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Answered in 1 minute by:
1/2/2018
TV Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,783
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 7 months ago

What's the model number off the back of the TV and what's connected to it?

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Customer reply replied 7 months ago
LN32D430G3DXZC
TV Technician: Aric, Technician replied 7 months ago

Thanks. What's connected to it- is there a cable box, an antenna, a DVD player, etc.?

Also what cables are being used from that device to the TV (for example: HDMI, component video, coaxial, etc.)?

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Customer reply replied 7 months ago
It's connected to a vcr dvd unit
TV Technician: Aric, Technician replied 7 months ago

Able to provide any more details?

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TV Technician: Aric, Technician replied 7 months ago

I'm sorry, I don't think I'm going to be able to help here, so i will opt out.

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Customer reply replied 7 months ago
What else do you need
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
I have fixed the problem
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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